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Luton Community Matrons and District Nursing Service
Our Luton Community Matrons and District Nursing Service provides nursing treatment and care to the people in Luton. We provide care for patients with a wide range of medical conditions and aim whenever possible, to promote independence and encourage self care. Our team work closely with all of the services involved in your care, to help you stay well and living comfortably at home.
Community matrons
Community matrons provide advanced clinical assessment and intensive case management (coordination of care) for patients who have more than one long term condition such as diabetes, coronary heart disease and arthritis.
Community matrons also support the families of people with long term conditions and often work closely with hospital consultants, GPs, other nursing staff and social workers to ensure people get the help they need.
The Community Matron Service incorporates a team of experienced nurses who support patients with long term conditions, closely monitoring their well-being in order to prevent unnecessary hospital admission.
The nurses work autonomously with advanced clinical skills and prescribe for their patients if necessary, making appropriate referrals when required, acting the coordinator of care for all health professionals involved in the patients care.
The service is provided 7 days a week, 24 hours a day working closely with the Out of Hours Community Nursing team to provide cover during the evening and nights.
Patients are encouraged to call their community matron in the first instance as soon if they feel unwell or there is a change in their health status.
Community nursing
Community Nursing Services include district nurses and community matrons. Our District Nursing Team will assess, plan and provide nursing clinical care to those people who are often housebound due to ill health, either in their own home, or in a care home that does not provide nursing.
We also support:
- end of life care
- post operative care
- management of long term conditions
- wound care
The Community Nursing Service provides routine and complex, scheduled and unscheduled care working collaboratively with GPs, social services, and a range of other hospital and community health services.
Examples of care provided include:
Routine care. This includes diabetes care, post operative care, simple or complex wound care, leg ulcer management, catheterization, bowel management and management of patients requiring enteral feeding.
Complex care. This includes end of life care to patients with cancer and palliative care needs,
Scheduled care. This includes planned interventions as identified in the patient’s care package
Unscheduled care. This includes interventions required in addition to the identified care package for example catheter blockage in the out of hours period, administration of medicines including intravenous or central line therapy, syringe driver and injection.
We work with adults out in the community across Luton.
We will see patients in their place of residents, such as their home or residential care home.
Referrals
We accept referrals from all healthcare professionals. Please note, we require a signed consent form by the patient to agree to accept the service.
Community matron referrals
Please be aware, we require a signed consent form by the patient to agree to accept the service.
The service is for adults aged 18 and over who registered with a Luton GP.
They must meet 2 or more of the following criteria:
- Recent exacerbation or deterioration of chronic illness within last 90 days
- More than 2 falls within last 2 months
- Recently bereaved and at risk of medical decline
- Cognitively impaired and medically unstable
- Taking 8 or more medications
- 2 or more hospital admissions within a 12 month period
To refer to our service, please call our team on 0333 405 3000
District nursing referrals
External referrals
Please be aware, we require a signed consent form by the patient to agree to accept the service. To refer to our service, please call our team on 0333 405 3000
Internal referrals (CCS)
Internal referrals from other CCS services require an initial assessment visit. Same day visits can be accepted based on clinical need.
Requests for same day or next day wound care assessments or equipment assessments will be considered on an individual clinical needs basis.
The expectation is that all visiting clinicians, when undertaking face-to-face home visits, will provide immediate care. This includes the completion of relevant risk assessments such as Datix completion, basic dressings, provision of and ordering of equipment.
On the completion of immediate care, a request should be made for further planned follow up or ongoing care from the District Nurse team if required. This will avoid duplication and unnecessary additional home visits.
If you need advice, speak to the District Nurse Co-ordinator of the day (COD) or Tissue Viability Nursing team if needed.
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Contact us
You can contact our service Monday to Friday 8am to 5pm.
Telephone number - 0333 405 3000
Option 1, if you're a patient or carer for a patient
Option 2, if you're GP surgery staff
Option 3, if you're ambulance or paramedic personnel