Luton 0-19 - SN Team

School Nursing, Luton

Luton School Nursing Service during Coronavirus Pandemic (Covid19)

For more information on Covid 19 click on the website links below:

During the Coronavirus (COVID-19) pandemic, Public Health England has been in regular consultation with NHS organisation. In response Cambridge Community Services NHS Trust has instigated a number of changes to its services, including providing direction on the service offer. The most essential services for children/young people and families were agreed and have continued to be provided throughout, those services classified as non-essential were initially stopped but plans are now in place to gradually re instate services dependent on need and capacity; we are calling these our phase 3 restoration plans. In the phase 3 period: August 2020 – March 2021, we have worked hard to provide a full service offer but in some areas we have needed to introduce some changes to the way we work in the community.

We want to reassure families, children and young people that although we might do things differently, we are still available for health and wellbeing advice and advice.

The School Nurse Team will be able to:

  • Offer advice to parents and professionals for public health related queries.
  • Liaise with relevant professionals and agencies to support children and families, via virtual video platform (AccuRx), via telephone or via Microsoft Teams.
  • Complete essential Health Assessments as required via telephone or video consultation (AccuRx).
  • Offer ‘health & wellbeing clinics’ for parents and children/young people to drop in – these will be provided either in an appointment managed clinic or virtually depending on capacity.
  • Provide emotional well-being support to children and young people, either via telephone contact, or virtual video platform (AccuRx). Or via Chat Health text messaging service.
  • Offer children/young people aged 11-19 years (from year 7 and above) health related advice or emotional support via Chat Health – text support service. Text 07520 616070; (Opening hours: Monday – Friday 9am – 4pm).
  • Offer parents health related advice for their child via Parentline – text support service. Text 07507 331886. You will be directed to a Health Visitor or School Nurse depending on the age of the child. (Opening hours: Monday – Friday 9am – 4pm).
  • Offer support and health promotion to schools and families via telephone or virtual video platform (AccuRx) or via Microsoft Teams.

How to contact the Luton School Nursing Team

School nurses can be contacted via the Health HUB on 0300 555 0606 or by email:

We are still accepting referrals. If you have any issues or concerns relating to the child/young person’s health or wellbeing, you can complete the referral form attached (see below) and sent via the 0-19 generic secure email for the attention of the school nursing team:

School Nursing Links -Sept 2020 - click for main stream schools list and allocated 5-19 staff.

Special needs schools are support by the Community Nursing team – Monday to Friday, 8am to 6pm. Weekends and bank holidays, 9am to 5pm.  Tel: 0333 4050079

Where our service is based
The Poynt, Unit 2, 3 Poynters Rd, Luton LU4 0LA

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"Seen very quickly. The nurse was very understanding, approachable and empathetic"  - Luton community paediatrics