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  • Appointments made to CCS and NCH&C joint Chair and Group CEO roles

    by Sarah Turner | Oct 03, 2024

    We are pleased to announce that Lynda Thomas has been appointed as the joint Chair of Cambridgeshire Community Services NHS Trust (CCS) and Norfolk Community Health and Care NHS Trust (NCH&C) from 1 April 2025. In the newly created joint role, Lynda will oversee the two community providers coming together to create a single specialist community health and care provider.

    Matthew Winn has been appointed as the permanent Chief Executive of Norfolk Community Health and Care NHS Trust with immediate effect, in addition to his role at Cambridgeshire Community Services NHS Trust and will be the Group Chief Executive going forward.

    Lynda has been Chair of NCH&C since February 2023. She joined the trust from Macmillan Cancer Support, where she became the charity’s first female Chief Executive in March 2015. In her 20 years at Macmillan, Lynda worked in a range of roles supporting people living with cancer and securing ground-breaking reforms in cancer care, support, and treatment.

    Lynda said of the appointments: “These are incredibly exciting times for CCS and NCH&C as we work towards becoming a community NHS group, and I am delighted to have been appointed to Chair both organisations from April. I am really looking forward to working with Matthew as joint CEO, and all of our brilliant staff to bring CCS and NCH&C together for the benefit of our local populations.” 

    Mary Elford, the current Chair at CCS, is stepping down from her role at the end of March 2025. Mary and Lynda will remain in their current roles chairing their respective trusts until 31 March 2025.

    Mary said: "These appointments are an exciting step towards bringing our organisations closer together and I know the new group will be in safe hands with Lynda as Chair and Matthew as CEO.

    "It has been a privilege and a joy to be Chair of CCS and I look forward to working with them both over the coming months as we continue to prepare our organisations for the future, building on the strong foundations we’ve already put in place."

    About Building Trust

    Cambridgeshire Community Services NHS Trust and Norfolk Community Health and Care NHS Trust are coming together and as a first step are creating a specialist community health and care group. Find out more on our ‘Building Trust’ microsite.

    MW and LT

  • Update for accessing Bedfordshire and Luton Community Health Services

    by Alex Keep | Sep 27, 2024

    Message for website

    Update for accessing Bedfordshire and Luton Community Health Services

    Following the significant rainfall throughout the night there are road closures across Bedfordshire, Luton and Milton Keynes to help deal with flooding. Our sites are currently unaffected, however we understand travelling around the region will be trickier. The latest flood updates can be found here:

    Please take extra care when travelling to appointments, allow extra travel time and plan alternative routes. If you are unable to attend, please contact us and your appointment can be rebooked.

    You can find contact details on your appointment letter or by visiting:

    Thank you

  • Trust board public meeting – 25 September 2024

    by Sarah Turner | Sep 19, 2024

    A set of papers for the board meeting have been published on our website here. Our Annual General Meeting is also being held on the same day. The annual report and accounts for 2023-24 can be found here.

    If you would like to join either of these meetings, please email ccs.trustsecretary@nhs.net who can provide you with further details. Whilst this is a meeting held in public, rather than a public meeting, there is usually an opportunity for members of the public to ask questions at the end of each meeting.

    In addition, members of the public can submit any questions to the board for consideration by emailing ccs.trustsecretary@nhs.net - please keep questions brief and to the point, and use ‘Trust Board Meeting Question’ in the subject heading of your email. Responses will either be posted on the Trust’s board meeting webpage following the meeting or can be found in the minutes published in due course.

  • Norfolk and Waveney’s protecting babies project shortlisted for a prestigious national health award

    by Monika Gaubyte | Aug 23, 2024

    A pioneering project in Norfolk and Waveney to protect children from harm has been shortlisted in the national HSJ Awards 2024 for its innovative partnership approach.

    The ‘Protecting Babies - All Babies Cry’ project was developed by Norfolk and Waveney Children and Young People’s Health Services in partnership with the Norfolk Safeguarding Children Partnership and Norwich City Football Club and has been shortlisted for the reducing inequalities and improving outcomes for children and young people award.

    The project focuses on the crucial first 1001 days of a baby’s life and how parents and caregivers can avoid causing unintentional harm. It emphasises that crying is a normal part of a baby’s communication and that while it can be challenging, there are effective strategies that can help to manage it. The initiative provides clear, accessible guidance on how to safely handle a crying baby, alongside practical advice for families and communities to safeguard children.

    The project highlights the strength of collaboration in producing meaningful, life-saving content, with players from Norwich City Football Club playing an important role by sharing their own stories about parenthood and the steps parents can take when things get difficult. This supported an important part of the project, showing the crucial role fathers have in keeping babies safe. The initiative encourages both parents to seek assistance when necessary, ensuring they can offer the best care for their child and safeguard them from harm.

    Lucy Parsons, Head of Safeguarding, and Steph Hambrook, Clinical Lead for Norfolk and Waveney Children and Young People’s Health Services, said: “We are immensely proud to be shortlisted for the reducing inequalities and improving outcomes for children and young people award at the HSJ Awards 2024. Our collaboration is a great example of how powerful partnerships can be, allowing us to create meaningful content that shares important messages. This success wouldn't have been possible without the invaluable collaboration from partners across the Norfolk safeguarding system to bring these important messages to life.

    “This recognition is a powerful testament to the dedication and hard work of our team, especially in a year when the competition was so tough and there was an unprecedented number of outstanding entries from other deserving trusts and individuals.

    “Regardless of the outcome on the night, we already feel like winners for having reached this stage. We are incredibly proud to share our success with colleagues from across the sector and to showcase the impactful work and lessons we’ve gained through this essential project.”

    More than 1,350 entries were received for this year’s HSJ Awards. The high volume and exceptional quality of applications showcases the impressive levels of innovation and care continually being developed within the UK’s healthcare networks.

    Alastair McLellan, HSJ editor, said: “It always gives me great pleasure to congratulate our finalists at this stage of the judging process and this year is no exception as we acknowledge Norfolk and Waveney Children and Young People’s Services for being shortlisted in the category of the Reducing Inequalities and Improving Outcomes for Children and Young People Award.

    “However, it’s always important to remember that the HSJ Awards are not just a celebration of success stories but also a platform to shape the future of the NHS.

    “We can’t wait to welcome our finalists to the awards ceremony in November and to recognise and applaud such impressive achievements across the sector.”

    The selected winners will be announced during the awards ceremony at Evolution London on 21 November 2024.

    [END]

    For further information contact Cambridgeshire Community Services NHS Trust’s Communications Team on 0300 555 6655 or email ccs.communications@nhs.net

    For more information/media enquiries relating to the 2024 HSJ awards, please contact Rebecca Bright on becky.bright@hsj.co.uk or call: 020 7608 9056.

    Notes for editors

    Norfolk and Waveney Children and Young People's Health Services provide lots of different types of health support and services for children, young people and their families. These include:

    • The Norfolk Healthy Child Programme
    • Norfolk and Waveney Children's Speech and Language Therapy Service
    • Norfolk and Waveney Mental Health Support Teams (MHST)
    • Norfolk and Waveney Access to Mental Health services (0-25)

    Families and professionals can get in touch about any children or young people aged 0-19 (or aged up to 24 for those with an additional need or disability) by calling Just One Number: 0300 300 0123 or visit Just One Norfolk for online advice and support: www.justonenorfolk.nhs.uk

    Follow us on Twitter: @norfolkcyp

    Follow us on Instagram: @norfolkcyp

    Like us on Facebook: facebook.com/NorfolkCYP/

    About the HSJ Awards

    The most coveted accolade in UK healthcare, the HSJ Awards is the largest annual benchmarking and recognition programme for the health sector. Over the last 40 years, the awards have been celebrating healthcare excellence through huge political, technological and financial challenges within the sector. Through a rigorous, fair and transparent judging process, the awards produce a roll call of the best organisations, teams and people in the NHS and the wider health sector.

    The full list of nominees for the 2024 HSJ Awards can be found at https://awards.hsj.co.uk/

    HSJ Awards

  • CCS NHST shortlisted for Women in Tech Excellence Awards 2024 for Diversity and Inclusion Initiative of the Year

    by Sarah Turner | Aug 23, 2024

    An innovative initiative designed to help identify and tackle health inequalities has been shortlisted in the Women in Tech Excellence Awards 2024 for Diversity and Inclusion Initiative of the Year.

    The demographic questions template was created by Ruth McLaren, Clinical Systems Manager and Carol McIndoe, Equality, Diversity and Inclusion Lead for Patient Experience at Cambridgeshire Community Services NHS Trust (CCS NHST) and allows comprehensive demographic data to be captured from patients and service users across the trust.

    Carol said: “Since the introduction of The Equality Act 2010, awareness has grown in the UK around equality, diversity and inclusion in general, but also of the discrimination being experienced by people due to certain characteristics and circumstances, such as migrants, military veterans, carers and those who have experienced homelessness.

    “There are shocking disparities around health outcomes in our population and we designed the demographic questions template to help us gain better insight into patients’ individual needs and circumstances, some of which may put a person at risk of experiencing health inequalities.”

    Ruth said: “It is our ambition that everyone aged 13 or over who uses our services will routinely be asked a set of demographic questions and their answers will be automatically uploaded to their clinical record. 

    “All staff involved in an individual's care will have sight of this data which means they’re better prepared and can make adjustments to meet an individual’s needs, for example, by obtaining information in alternative formats, accommodating several family members due to cultural practice, or arranging interpreters ahead of the appointment.”

    The Women in Tech Excellence Awards 2024 recognise, celebrate and showcase trailblazing women from across the technology industry who still make up a minority of the tech workforce.

    The diversity and inclusion initiative of the year award will be presented to an organisation who has launched the best diversity and inclusion initiative over the last 12 months and the winner will be announced at an awards ceremony on 27 November 2024 at Hilton Park Lane in London.

    Mark Crannage, Associate Director of Business Information and Digital Systems at CCS NHST said: “This is a remarkable achievement as the award is open to women in technology across all public sector and private industries and I’m incredibly proud of Ruth and Carol.”

    Earlier this year, the demographic data capture template was shortlisted for the digital equality, diversity and inclusion award at the 2024 Health Service Journal (HSJ) Digital Awards.

    The 2024 shortlist for the Women in Tech Excellence Awards can be found at  https://womenintechexcellence.co.uk/womenintechexcellenceawards/en/page/2024-shortlist

    [END]

    Notes to Editors

    For further information about Cambridgeshire Community Services NHS Trust, please contact our communications team on 0300 555 6655 or email ccs.communications@nhs.net

  • Community health services strengthened as Norfolk Community Health and Care NHS Trust and Cambridgeshire Community Services NHS Trust announce plans to come together

    by Sarah Turner | Jul 24, 2024

    Today (24 July) the Boards of Norfolk Community Health and Care NHS Trust (NCH&C) and Cambridgeshire Community Services NHS Trust (CCS) met jointly to confirm their plans to come together as an NHS Trust Group, heralding it as an exciting opportunity to make local community services stronger and more resilient.

    The Group will see the coming together of two specialist community health and care providers that work across the East of England for the benefit of patients, communities, staff and partners. Under the Group model, NCH&C and CCS will remain independent organisations and have a single Board and executives who will lead the organisations into alignment from April 2025 onwards.

    Matthew Winn, joint Chief Executive Officer for CCS and NCH&C, said: “This is an exciting opportunity to make things better for our patients and our staff, whilst also making our services stronger and more resilient.

    “We already have so much in common, our values, services that provide great care and support to people, so they can lead their best and healthiest lives - but we can do even more together.

    “Our Boards recognise the huge financial and demographic challenges on the horizon for smaller NHS Trusts. Demand and complexity of patient needs continue to increase, so having resilient specialist community health and care providers is essential. By operating together we will benefit from the combined skills, talents, and infrastructure of both organisations. We will be able to deliver the radical approach required to improve health outcomes for local people."

    Find out more about NCH&C and CCS plans to create a group here www.nhsbuildingtrust.info  

    ENDS

    About Cambridgeshire Community Services NHS Trust

    Cambridgeshire Community Services NHS Trust provides the following extensive portfolio of services: a range of children’s services to children, young people and families, adult community health services, integrated contraception and sexual health services, specialist and musculoskeletal physiotherapy services and neurotherapy services.

    We are proud to provide high-quality services that enable people to live healthier lives and receive care closer to home.

    For more information please visit https://www.cambscommunityservices.nhs.uk/

    Follow us on Twitter: @ccs_nhst

    Like us on Facebook: facebook.com/CCSNHST

    For further information contact:

    Lea Fountain
    CCS Communications
    Tel: 07912 496355
    Email: lea.fountain@nhs.net

    About Norfolk Community Health and Care NHS Trust

    NCH&C provides community-based NHS health and care via more than 70 different service locations across Norfolk, serving a population of nearly 900,000 people.

    We believe that people are better looked after locally and this belief drives us to work hard to bring our expert care to patients in our seven community hospitals, within GP surgeries and in patients’ own homes.

    Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another.

    www.norfolkcommunityhealthandcare.nhs.uk/home

    www.wearenchc.nhs.uk

    For further information contact:

    Vicky Brooke
    NCH&C Communications
    Tel: 07747115764
    Email: vicky.brooke@nchc.nhs.uk

     

  • BMA Industrial Action - 27 June - 2 July 2024

    by Sarah Turner | Jun 26, 2024

    The British Medical Association (BMA) has confirmed that junior doctors will undertake a further five full days of strike action this month, running from 7am on 27 June 2024 to 06:59 on 2 July 2024.

    We want to reassure people that during strike action the NHS will prioritise emergency and urgent treatment. We have tried and tested plans in place to minimise disruption, including during strike action.

    We may have to re-schedule some routine appointments and activities within our services during strike action to ensure we have safe levels of staffing. We will contact you directly if your appointment needs to be rescheduled. If you do not hear from us, please attend your appointment as planned.

    People should continue to come forward as normal if they need care, especially in emergency and life-saving cases (people can go to 111 online for help and advice but call 999 if it is a life-threatening emergency).

    Cambridgeshire Community Services NHS Trust delivers services across Bedfordshire, Cambridgeshire, Luton, Milton Keynes, Norfolk, Peterborough and Suffolk.

  • New podcast episode with Michael West on compassionate leadership

    by Sarah Turner | May 23, 2024

    The finale of series one of the Leadership and Culture in Healthcare podcast airs on 29 May, featuring insights from Professor Michael West CBE on nurturing cultures of high-quality and compassionate care in health services.

    Michael, a senior visiting fellow at the King’s Fund and professor of organisational psychology at Lancaster University, and podcast host Matthew Winn, Chief Executive of Cambridgeshire Community Services NHS Trust and of Norfolk Community Health and Care NHS Trust, discuss the NHS staff survey and how staff engagement is the most important predictor of an organisation’s performance.

    Matthew and Michael

    Michael said: “It’s really hard to overestimate how important the NHS staff survey is. If I want to know how a trust will be performing in the future, probably the best measure I can look at is its measures of staff engagement, team working, inclusion and burn out today and if I want to ensure the trust is performing in two or three years’ time then those are the areas I have to focus on improving."

    Michael and Matthew go on to discuss how supportive, compassionate leadership is the most important factor of influence levels of staff engagement and the correlation between compassionate leadership and improved patient outcomes.

    Michael explains: “Leadership is not a cloak you put on when you come to work, it’s a way of being, it’s about authenticity, it’s about continually learning to be present with those we lead, having the humility to learn from each other, from different organisations.

    “It’s about nurturing our capacity to empathise even though it’s really difficult at times but that’s what compassion is and sometimes it feels really hard when you want to help and you don’t know what to do. It’s about leaning into the difficult at times but to recognise also that being compassionate as a leader in the health service is the only way forward.

    “It’s also about having the courage to be self-compassionate because the more we can practise self-compassion as leaders, we know that transmits out into how those we lead behave towards those they provide care for.”

    The episode ends with a summary of lessons learnt from Matthew’s conversations with the series’ other 11 guests*, all of whom are NHS leaders with a history of developing positive cultures, as demonstrated by their organisation’s strong staff survey results, and those working to rebuild cultures in challenging circumstances.

    Matthew said: “It’s been fascinating to hear the differing perspectives of these 11 healthcare leaders and it’s been encouraging to hear listeners have found the discussions thought provoking and inspiring too.

    “So far, the podcast series has had more than 2,600 downloads and it’s been a real privilege to wrap up series one with the wisdom of Michael West.”

    Series two of the podcast will launch later in June and feature discussions with national leaders from regulatory, patient safety and oversight organisations.

    Leadership and Culture in Healthcare is available on Spotify and Apple podcasts.

    For further information, please contact Cambridgeshire Community Services NHS Trust’s Communications Team on 0300 555 6655 or email ccs.communications@nhs.net

    Notes for editors

    *Series 1 podcast guests included:

      • Jane Tomkinson OBE, Chief Executive of Liverpool Heart and Chest Hospital NHS Foundation Trust and Acting Chief Executive of Countess of Chester Hospital NHS Foundation Trust
      • Tracy Allen, Chief Executive of Derbyshire Community Health Services NHS Foundation Trust
      • Neil Carr, Chief Executive of Midlands Partnership NHS Foundation Trust
      • Dr Buki Adeyemo, Chief Executive of North Staffordshire Combined Healthcare Trust
      • Andrew Strevens, Chief Executive of Solent NHS Trust
      • Anita Pisani, Deputy Chief Executive of Cambridgeshire Community Services NHS Trust
      • Dr Hal Spencer, Chief Executive of Chesterfield Royal Hospital NHS Foundation Trust
      • Graham Wareham, Chief Executive of Surrey and Borders Partnership NHS Foundation Trust
      • Mairead McCormick, Chief Executive of Kent Community Health NHS Foundation Trust
      • Julian Emms, Chief Executive of Berkshire Healthcare NHS Foundation Trust
      • Dr Birju Bartoli, Northumberland Healthcare NHS Foundation Trust

    Matthew Winn has been leading Cambridgeshire Community Services NHS Trust since 2007, which is rated Outstanding by CQC and has the best community trust staff survey results in the country. More information about the trust can be found here https://www.cambscommunityservices.nhs.uk/. Since November 2023, Matthew has also led Norfolk Community Health and Care NHS Trust, which is also rated Outstanding and has great staff survey outcomes. More information about the trust can be found here https://www.norfolkcommunityhealthandcare.nhs.uk/

    Matthew has also held national roles including as NHS England’s national director of community health and currently advises on intermediate care.


  • Norwich City players highlight role of dads in protecting babies, as part of a powerful Norfolk campaign

    by Monika Gaubyte | May 20, 2024

    Norfolk and Waveney Children and Young People’s Health Services are excited to announce the launch of the Protecting Babies is Everyone’s Business campaign which has been produced in collaboration with Norwich City Football Club and the Norfolk Safeguarding Children Partnership.

    Ben, George and Onel

    As part of this initiative, a promotional video has been created featuring Norwich City Football Club players Onel Hernández, Ben Gibson and George Long. In the video, the players have reached out to new parents and openly shared their personal experiences of becoming fathers, the challenges they faced while caring for their newborns and where they sought help when it all got too much.

    The Protecting Babies is Everyone’s Business campaign aims to raise awareness about the important measures parents can take to keep their babies safe. The initiative helps parents to understand that crying is part of a baby’s language, crying is normal but can be hard to cope with.

    The campaign offers clear guidance on how to handle a crying baby and outlines steps families and the wider community can take to ensure a baby’s safety. Additionally, it provides information on how to access the support services offered to keep babies safe at all times.

    Sian Larrington, Operational Director for Norfolk and Waveney Children and Young People’s Health Services said: “We are thrilled to launch this crucial, system-wide campaign that empowers every one of us to play a part in protecting babies from harm. Babies are fragile and it is essential to make their protection everyone’s responsibility."

    “This collaboration is a shining example of how partnership efforts can create impactful content that conveys important messages. It emphasises that fathers are as crucial as mothers in caring for their babies. They can struggle too when their baby cries, so it’s important to seek help when needed, to protect their baby from harm and to be the best version of themselves while caring for their baby.”

    Lucy Parsons, Head of Safeguarding and Steph Hambrook, Clinical Lead for Norfolk and Waveney Children and Young People’s Health Services added: “We are delighted and proud to have led on this amazing project to protect babies and keep them safe. It would have not been possible without the invaluable collaboration from partners across the Norfolk Safeguarding system to bring these important messages to life. Protecting babies is everybody's business.” 

    Gary Dack, Head of Safeguarding for Norwich City Football Club, said: “Norwich City Football Club are pleased to support the work of the NHS and Norfolk Children Safeguarding Partnership in protecting babies. We hope that this initiative can use the power of football, to help educate parents, and families, of the risks present with new babies. It is great to see the business sector and statutory services working collaboratively on such an important topic.”

    Watch the #ProtectingBabiesIsEveryonesBusiness video here 

    For more information, useful advice and tips for new parents, please visit the Just One Norfolk website: https://www.justonenorfolk.nhs.uk/protectingbabies

    Photo credit: Norwich City Football Club

  • Dr Caroline Kavanagh appointed as joint medical director

    by Sarah Turner | Mar 20, 2024

    We are delighted to announce the appointment of Dr Caroline Kavanagh as joint Medical Director for Cambridgeshire Community Services NHS Trust (CCS) and Norfolk Community Health and Care NHS Trust (NCH&C).

    CK-CharlotteGrayPhotography-6565 (002)

    Matthew Winn, joint Chief Executive of the organisations, said: “We are so pleased to appoint Caroline who brings great experience and shares our values and passion for great community care. We look forward to welcoming Caroline into both trusts and developing children and adults care at home services even further.”

    Caroline said: “I am delighted to have been appointed into the role of medical director and look forward to working with teams to improve care for patients. NCH&C and CCS both have an excellent reputation as being great places to work, I am excited to be joining both organisations.”

    Caroline qualified and trained as a paediatrician in Northern Ireland and undertook specialist respiratory paediatric training in Belfast and the Royal Brompton Hospital in London. She has been a consultant paediatrician since 2007 with the majority of her career spent at Norfolk and Norwich University Hospitals Trust (NNUH).

    Highlights of Caroline’s career to date include leading the work that enabled NNUH to attain children's cystic fibrosis specialist centre accreditation and leading the emergency department to achieve their first ever CQC 'Good' rating.

    Whilst at NNUH she was responsible for doctors’ professional standards and is an appraiser for the East of England. She was the Associate Medical Director for urgent care chairing the Central Norfolk Alliance of PLACE boards, leading work to improve care for patients across North, Central and South Norfolk.

    Caroline lives in Norfolk with her husband and two sons.

    Caroline will start in early July 2024.

     [END]

    For further information, please contact Cambridgeshire Community Services NHS Trust’s communications team on 0300 555 6655 or email ccs.communications@nhs.net

    Photo credit: Charlottegrayphotography


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