• NHS Community Trust Delivering Services Across the East of England Rated Outstanding by the Care Quality Commission

    by Sarah Turner | Sep 05, 2019

    Cambridgeshire Community Services NHS Trust, which delivers a wide range of services for children and adults across Bedfordshire, Cambridgeshire, Luton, Peterborough, Norfolk and Suffolk has been awarded the highest rating by the Care Quality Commission; the independent regulator of health services across England.We are Outstanding CQC Announcement

    Matthew Winn, Chief Executive, Cambridgeshire Community Services NHS Trust said: "I am incredibly proud that the Care Quality Commission has rated our Trust ‘Outstanding’. Staff across the Trust have worked hard to develop innovative and accessible services for local residents and this rating reflects their dedication and passion for delivering the very best outcomes for the communities we serve. I was delighted the CQC recognised what I witness all the time, that our staff are caring and compassionate in the way they provide care to local residents - all of our local teams have so much to be proud about.”

    Responding to the Care Quality Commission’s rating, Simon Harwin, Service Director for Bedfordshire and Luton Children’s Services added: “Having recently joined the Trust, I have been astounded by the level of innovation underway and the sheer commitment from staff to delivering the very best outcomes for local children and young people.  I look forward to continuing to work with staff and families across Bedfordshire and Luton to build on this fantastic achievement.”

    Tracey Cooper, the Trust’s Service Director for Ambulatory Services (community dental, musculo-skeletal physiotherapy, integrated contraception and sexual health, and neuro-rehabilitation services) added: “Our staff are making a real difference on a daily basis to the quality of people’s lives, enabling them to access care in innovative ways closer to home or in their local community; often avoiding the need for hospital-based care.  I am so pleased that their commitment and achievements have been recognised by the Care Quality Commission - I couldn’t be prouder!”

    John Peberdy, Cambridgeshire & Norfolk Service Director of Children & Young People’s Services said: “Ensuring children get the very best start in life and supporting families to achieve this is at the centre of all we do. The complex levels of care delivered, including in the home setting, and the commitment from staff to putting families first is simply phenomenal. I look forward to continuing to build on this fantastic rating from the Care Quality Commission and commend staff across our services for their ongoing passion and commitment.”

    The Care Quality Commission’s ratings for the five specific areas assessed are as follows: 

    Overall rating

    The Care Quality Commission’s ratings for specific services were as follows:

    Specific services

    The Trust delivers the following services across Bedfordshire, Cambridgeshire, Luton, Peterborough, Norfolk and Suffolk:

    Cambs and Peterborough

    Norfolk and Suffolk

    Bedfordshire and Luton

    For further information please contact Karen Mason, Head of Communications, Cambridgeshire Community Services NHS Trust on 07754 01480 308266 or email


  • Baby Hearing Loss Test is a Team Effort

    by Sarah Turner | Sep 05, 2019

    A team effort to quickly detect and treat a virus which is the leading cause of hearing loss in babies has been launched in Cambridge following a team effort by NHS experts.

    Community paediatricians, neonatologist, audiologists and virologists, who are studying latest national and international research into cytomegalovirus (CMV), pooled expertise and resources to introduce a test to identify infants who might be infected.
    The team was drawn from Cambridgeshire Community Services NHS Trust and Cambridge University Hospitals NHS Foundation Trust, which worked in collaboration with Peterborough, Southend, Basildon and Norfolk and Norwich hospitals.
    CMV is a common virus that can infect people of all ages. Some can have symptoms of a common cold and some can have almost no signs or symptoms. CMV is related to the herpes virus that causes cold sores and similar to chickenpox which stays in the body forever.Hearing photo
    What is not widely known, however, is that congenital CMV can pose a risk to unborn babies if a pregnant woman catches it for the first time - accounting for up to 20 per cent of permanent hearing loss in young children.  
    At CUH  the test, which will be applied to all well babies who have concerns raised on their newborn hearing tests, is being carried out by members of the nine-strong Rosie maternity hospital’s Newborn Hearing Screening Programme (NSHP) who were instrumental in implementing the initial pathway.
    The new pathway involves taking a simple swab of saliva from the inside of a baby’s mouth and taking it to the hospital’s nearby laboratory block, staffed by virology experts from Public Health England.
    The DNA is extracted using high-tech equipment and if CMV is detected babies are brought in for a paediatric medical examination and if appropriate they are then given urgent anti-viral treatment to slow or prevent further deterioration.
    Dr Tamsin Brown, community paediatrician, Cambridgeshire Community Services NHS Trust, said:  “Congenital CMV is one of the leading causes of hearing loss in children and can sometimes cause additional complications such as learning difficulties.

    Dr Tamsin Brown“When national research identified hearing loss caused by the CMV virus could potentially be treated within one month of birth, a study day was organised and clinicians were invited from across the East of England. The response from clinicians was overwhelming with many from around the region forming a working group to see if joint working could improve current guidelines and improve outcomes for children.

    “It took many dedicated clinicians across the region to get this off the ground and is an example of how the NHS is run by such incredibly dedicated staff.”
    CUH NSHP local coordinator, Vicki Banks, said: “As soon as the research had been explained we set about introducing a simple test which would enable us to detect and treat more quickly babies with CMV.

    “Although it involves more work, everyone was happy to help since early detection and treatment it is really good news for our babies, and their parents. It means more children will avoid the devastating impact of hearing loss caused by CMV and community paediatricians like Tamsin are less likely to see children with hearing loss conditions caused by it.”
    Dr Tim Wreghitt is the honorary virology consultant overseeing DNA extraction in the Addenbrooke’s labs. He has studied CMV for 42 years and won an OBE for his research into it and its effects on patients, particularly those undergoing transplants.

    He said: “The beauty of this latest work is that it is another successful collaboration between different parts of the health service. The key benefit is that it compresses the time it takes to diagnose and treat a baby with CMV.”

  • Staff Donate Thousands of Vaccines to Unicef UK After Successful Flu Campaign

    by Kelly Cadman | Sep 03, 2019

    Unicef UK Donation 1


    Staff at Cambridgeshire Community Services NHS Trust rallied round in their support of Unicef UK’s child vaccination programmes last winter, simply by receiving their own Flu jab.

    As part of the ‘Get A Jab – Give A Jab’ campaign, the Trust pledged to donate vaccines to Unicef UK on behalf of all staff members who received their FREE influenza vaccination, either through the Trust, their GP or local pharmacy.

    By receiving their FREE vaccination to protect themselves, their families and their patients against influenza during winter 2018-19 staff donated 3,450 vaccines to Unicef UK to help fight measles, tetanus and polio around the world. The donation breaks down to 1150 doses of measles vaccines, 1150 doses of tetanus vaccines, 1150 does of polio vaccines and 23 large vaccine carriers to keep the vaccines cold and effective.

    Since vaccines were introduced in the UK, diseases like smallpox, polio and tetanus that used to kill or disable millions of people are either gone or seen very rarely. Other diseases like measles and diphtheria have been reduced by up to 99.9% since their vaccines were introduced.

    However, many for these diseases are still prevalent in poorer parts of the world. Unicef UK’s immunisation programme protects children against these serious diseases and vaccines play a central role in ending preventable child deaths.

    Over 1.5 million children die annually from diseases that can be prevented by vaccination and nearly one in five infants in poorer countries miss out on the basic vaccines they need to stay alive and healthy.

    The donation made by staff at Cambridgeshire Community Services NHS Trust will help fight these statistics and ensure Unicef UK can ensure every child around the world has the right to survive and thrive.

    Julia Curtis, Chief Nurse for Cambridgeshire Community Services NHS Trust said: “By protecting themselves and our patients, our staff have helped provide protection to some of the most vulnerable children in the world.

    “The seemingly easy and simple task of getting their flu jab has meant that the Trust has donated a phenomenal amount of vaccines to Unicef.

    “I want to thank our staff for getting behind this campaign and hope that we can go on to provide more flu vaccinations and therefore donate even more vaccines to Unicef UK this coming flu season.”

    Heidi Bartlet, Children’s Occupational Therapist Team Lead said: “I have the flu jab every year as I work with children who would be vulnerable if staff did not protect their own health.

    “The fact that the Trust has donated vaccinations to Unicef UK on my behalf is brilliant. It’s such an easy thing for me to do to get my flu jab and in doing so I’m protecting the children I work with and others worldwide.”

    Oscar Serrano Oria, Nutrition and Early Child Development Specialist for Unicef UK said: “The kind donation received from the Cambridgeshire Community Services NHS Trust enables Unicef UK to reach the most vulnerable children in the world, and contributes to saving three million children’s lives every year due to safe and effective immunisation.

    “The Get a Jab, Give a Jab initiative is a brilliant way to make a tangible difference to communities who would otherwise not be able to receive these life-saving vaccines.”


    Unicef UK Donation 2

    (L-R) Chris Sharp, Cambridgeshire Community Services NHS Trust Matron for Infection Prevention and Control, Steffi Camm, Unicef UK Fundraising Officer, Oscar Serrano Oria, Unicef UK Nutrition and Early Child Development Specialist and Julia Curtis, Cambridgeshire Community Services NHS Trust Chief Nurse.

  • Online Learning Launched in Luton - Solihull Approach

    by Debbie Manning | Sep 02, 2019

    An award-winning free online training programme offers Luton parents, carers and grandparents help with all those challenges and unanswered questions they face when caring for a child.Solihul Approach Branding banner

    The exciting interactive Solihull Approach went live on 29 August but is being officially launched on 3 September and brings together advice and learning for all stages of parenting from conception to age 19.

    The programme is being introduced in the borough by Luton Council’s Flying Start and Luton 0-19 Children’s Community Health Services with a particular emphasis on fathers.

    The Solihull Approach learning is split into three sections: understanding pregnancy, labour, birth and your baby, understanding your baby and understanding your child.

    The training – accessed via - is available in English and Polish with audio options also available in English and Urdu. Those wishing to use log-in with the access code HATTERS, select their course and register their details. An animation giving information about the Solihull Approach can be found here:

    Steph Cash, Senior Flying Start Business and Project Support Officer said: “The Solihull Approach is a fabulous tool which offers well thought out learning for anyone bringing up or involved with child development.

    “Every parent or carer has faced situations where they don’t know where to turn or how to solve a particular problem. Now hopefully the Solihull Approach will offer that help at their fingertips.”

    Ginny Lomax, Clinical Lead for Luton 0-19 Team added: “This learning is interactive and easy to understand and those caring for children – parents, grandparents, carers and professionals - can be confident that all the information has been approved by the NHS.

    “At every stage of child development there are a host of issues that present themselves; the Solihull Approach offers an easily accessible place to go to find the answers.”

    The official launch is taking place at The Mall Luton on 3 September between 9am and 4pm.

  • Party Time for Beads of Courage Children

    by Kirstie Flack | Aug 13, 2019

    Children and families enjoyed a fun filled afternoon at the Bridge Church, St Ives earlier this month to celebrate the fourth anniversary of the Beads of Courage in Cambridgeshire.

    Children living with long term life-limiting conditions and their families celebrated alongside characters including Iron Man, Paw Patrol, Calamity Clown whilst enjoying popcorn, drumming and glitter tattoos.

    The day was a celebration of the courage of the children throughout the year during their treatment, looking back at the beads they’ve received and what they’ve overcome. The Beads of Courage help alleviate treatment induced stress and anxiety which can occur in children living with long term life-limiting conditions.

    The children and their families were joined by members of staff from Cambridgeshire Community Services NHS Trust.

    Mags Hirst, Play Specialist for the Children's Community Nursing Team said: “We are thrilled to see so many of our young patients here today.

    “We are so grateful for the amazing support from many local companies and individuals who have given their time and expertise freely to enable us to hold the fun filled party for our very brave and courageous youngsters.”

    Siana Hay, Kayla’s mum said: “The team are everything; they are so supportive of the children and families. This party just shows how much they care.

    “The beads are something beautiful and positive in such a turbulent time. They are so important to the children and provide a great distraction, even for parents.”

    Maria Nowshadi, Team Lead for the Children’s Community Nursing Team said:  “The Bead party is a fabulous celebration of our brave children and their families.

    The day was made even more amazing by the kindness of local companies who donated time, money and their specialist skills to make sure the children had a good time.”

    Anita Pisani, Deputy Chief Executive for the Trust who attended the event alongside the families and staff thanked everyone for coming: “I want to thank the children and their families for coming along to such a wonderful event.

    “The Community Nursing Team spends all year supporting people across the county and today is a day to celebrate that with the children and their families. Therefore, I’d like to say a huge thank you to the team who do such a fabulous job throughout the year.”

    If anyone would like to donate to this worthy cause the charitable fund for donations is TSC13 /1108920/Cambs mental health and primary care trust charitable fund.

    Beads of Courage 2019 collage

  • Engaging communities to develop a plan for health and care transformation

    by Debbie Manning | Jul 29, 2019

    BLMK logo

    A campaign to understand what is important to local communities about the future of health and care services across Bedfordshire, Luton and Milton Keynes (BLMK) has started with local health and care organisation’s capturing the views of local people at events across the region.

    The campaign, which will run until mid-September under the title #BLMKfutureNHS, will provide BLMK residents and communities with an opportunity to share their views about existing services and what is important to them for the future.

    #BLMKfutureNHS will build upon the work that local organisations have done to involve and engage local people to shape the services that they use.  Most recently Healthwatch in BLMK undertook a two month engagement programme to understand people’s general views, as well as specific experiences of cancer and mental health care, and what they would like to see available in the future. Over the next two months, teams will be talking to people and staff working in health and care services at public and staff events across BLMK. As part of this campaign, a dedicated stand will be in shopping centres or large supermarkets in Bedford, Luton, Milton Keynes and Central Bedfordshire (Dunstable, Biggleswade and Leighton Buzzard) during July, August and September. People will be able to take part in a short questionnaire and talk to members of the team about health and care services.

    The main dates and locations are as follows:

    • Tesco Dunstable, Saturday 27 July
    • The Mall, Luton, 1-3 August (Thursday to Saturday)
    • Harpur Centre, Bedford, 8-10 August (Thursday to Saturday)
    • Centre MK, Milton Keynes, 12-14 September (Thursday to Saturday)

    In addition, the engagement team will be out and about at local community events encouraging people and communities to share their views. A full calendar of events and meetings that the team will be attending is available on the BLMK ICS website –

    The campaign will support the development of a five year plan for health and wellbeing for our area, based on feedback from local people and communities and developed by the 15 partners of the BLMK ICS*. This is partly in response to the NHS Long-term Plan which was published earlier this year and sets out the priorities and ambitions for the NHS to meet the changing needs of the country’s growing population.



    In 2016, NHS organisations and local councils came together to form 44 sustainability and transformation partnerships (STPs) covering the whole of England, and set out their proposals to improve health and care for patients.

    In Bedfordshire, Luton and Milton Keynes, the partnership evolved to form an integrated care system (ICS), a new type of even closer collaboration. In an integrated care system, NHS organisations, in partnership with local councils and others, take collective responsibility for managing resources, delivering NHS standards, and improving the health of the population they serve. BLMK was one of the first ten ICSs.  The NHS Long Term Plan calls for everywhere to have an ICS by 2021.

    Media contacts:

    Nicola Dowlen                         Email:
                                                    Mobile: 07976 427210

    Sam Holden                            Email:

    To keep up to date with latest news, follow us at: 
    Twitter:   @BLMK_STP

  • CCS NHS Trust Wins National NHS Award

    by Sarah Turner | Jul 19, 2019

    Cambridgeshire Community Services (CCS) NHS Trust is honoured to have won the ‘Inspiring Place to Work and Train’ category in the annual Healthcare Education and Training (HEAT) Awards, run by Health Education England (HEE).

    Winners were announced at a prestigious awards ceremony at the Royal College of Physicians in London last night (18th July), to mark the culmination of NHS Values Week.

    Sallyann Woodthorpe, Training and Development Manager, collected the award with Vivien John, Skills Development Lead. She said: “I feel privileged and proud to have collected the award on behalf of the Training and Education Team, they're an amazing team.

    “All the finalists were winners and we were touched by some really emotional and inspirational stories of going above and beyond!"

    Vivien John said: “I’m immensely proud and thankful to work for an organisation that encourages the freedom to create, innovate and energise!"

    CCS NHS Trust provides services across Bedfordshire, Cambridgeshire, Luton, Norfolk, Peterborough and Suffolk, and was rated the best community Trust in the country, compared to our peers, when it comes to staff recommending their organisation as a place to work or receive treatment (2018 NHS staff survey results).

    Our mission is to provide high-quality care through our excellent people, and training and development enables that aspiration, underpinned by the NHS constitution and values. 

    “Our staff are our most important asset and we’re committed to supporting each and every one of them in their roles and giving them the tools to progress by providing training, education and continuing professional development,” said Matthew Winn, Chief Executive.

    Sir David Behan, Chair, Health Education England, said: “The HEAT Awards celebrate the very best in education, training and workforce development within the NHS.

    “Our winners, and all nominees, are examples to all of us and remind us that the strength of the NHS lies in its people.”

    Prof Ian Cumming OBE, Chief Executive, Health Education England, said: “Our 790 entries this year were of an extremely high calibre, and choosing the winners was no simple process.

    “My congratulations go to all our winners and finalists, each of whom go the extra mile to serve the public. They are all a huge credit to themselves, their organisations and to the NHS as a whole.”

    HEAT awards were presented in 13 categories, ranging from Inspirational Trainee and Inspirational Leader to Champion of Diversity, Champion of the NHS Constitution and Inspiring Return To Practice.

    Winners were announced at the end of HEE’s 2019 Conference ‘People Where It Matters – Taking Forward The NHS People Plan.’

    Information about career opportunities at CCS NHS Trust can be found here

  • Free NHS Wi-Fi Now Available for Patients

    by Sarah Turner | Jul 19, 2019

    Patients can now download health apps, browse the internet and access healthcare information while waiting for medical appointments as free Wi-Fi is rolled out across a number of Cambridgeshire Community Services NHS Trust sites.

    Patients can use their own smartphone or tablet to get a reliable and secure connection to the internet while waiting for outpatient appointments at the following sites:

    • Abbey View iCaSH Clinic in Bury St Edmunds
    • Breydon iCaSH Clinic in Great Yarmouth
    • Brookfields Hospital in Cambridge
    • Doddington Hospital in March
    • North Cambs Hospital in Wisbech
    • Oak Tree Centre in Huntingdon
    • Peterborough Dental Access Centre
    • Princess of Wales Hospital in Ely
    • Vancouver House in King’s Lynn

    As well as enabling patients to access the increasing range of digital health-based information, Wi-Fi enables clinicians to direct patients to online support, making care more efficient and helping people take control of their own wellbeing.

    In addition, having access to free Wi-Fi enables patients to stay connected to friends and family using messaging services and can help keep children entertained and provide a welcome distraction from anxiety.

    “I’m delighted with the roll-out of free NHS Wi-Fi across our sites as part of the NHS Digital Wi-Fi Programme,” says James Gingell, Assistant Director of ICT.

    “Patients can join the network called NHS Wi-Fi from their chosen mobile device and upon accepting the terms and conditions, they’ll be able to browse the internet.”

    The roll-out is part of NHS Digital’s Wi-Fi Programme which aims to ensure the entire NHS estate has access to free internet.

    In 2015, health secretary, Jeremy Hunt, announced that free Wi-Fi would be available across all NHS buildings in England as part of the government’s commitment to a paperless health service by 2020.

    He said: “Everyone using the NHS expects it to be a world leader in digital healthcare and free Wi-Fi is an essential part of making that a reality.”

  • New CCS campaign urges support for mums who breastfeed in public

    by Emily Loud | Jul 03, 2019

    A new awareness campaign is aiming to help mums become more confident when breastfeeding in public. The Luton and Bedfordshire #FreeToFeed campaign is being launched by NHS community services and local authorities.  Businesses, members of the public and other mums are being encouraged to raise awareness of the importance of breastfeeding and to help new mums feel comfortable feeding their children when out and about. 

    "To be able to breastfeed, I feel quite accomplished, I feel I have an amazing bond with my son, and I've given him the best start in life that I could - it's the best decision I made. It's one of the most amazing gifts you can give to your child, and it's a shame that it's become a rare sighting as opposed to the norm," said Rebecca, a mum from Bedfordshire.

    "It was harder at the beginning. I haven’t been confident breastfeeding because I was conscious of the looks that I’d get. Now I’m used to breastfeeding, I don’t care - my children come first, and I know the benefits of breastfeeding. When my baby needs it, I’ll give it to him" said Sarah, a mum from Luton.


    The campaign is building on a strong base. After surveying more than 350 local mothers, they found that 55% said they felt extremely or very confident breastfeeding out and about, while 32% were somewhat confident and 13% were not confident or not at all confident.

    But rates of breastfeeding, which protects children from illness and reduces mothers’ risk of certain cancers, are declining across England. According to Public Health England, 59% of mothers in Luton, 55% in Bedford Borough, and 49% in Central Bedfordshire are breastfeeding 6-8 weeks after their child’s birth. At the same time, UNICEF estimates that 80% of UK mums stop breastfeeding before they want to, often due to lack of support.

    “We recommend exclusive breastfeeding for the first six months of a baby’s life, but the longer you breastfeed, the greater the benefits. That’s why it’s so important in the long term for mums to build their confidence breastfeeding in public, and for businesses to support them – we’re even providing stickers for businesses to display and show their support for the campaign said Sarah Pickford, Practice Development Lead for Bedfordshire Community Health Services; part of Cambridgeshire Community Services NHS Trust.

    “Breastfeeding is a wonderful, healthy thing to do for your child, but it can be very challenging at the beginning. Mothers can feel anxious or unwelcome when trying to breastfeed out and about, so it’s important that businesses, members of the public and other mums support them in overcoming these challenges and persisting with breastfeeding for as long as they choose,” said Rachel Hopkins, Portfolio Holder for Public Health, Luton.

    Councilor Louise Jackson, Portfolio Holder Health and Wellbeing for Bedford Borough Council said: “It’s great to be part of this joint campaign to raise awareness and ensure that breastfeeding mums and their children feel welcome and free to feed in public spaces in Bedford Borough.”

    Spread the word, access campaign materials (including a guide and window stickers for businesses) and find out more by visiting our campaign page here. 

    You can also find more information about breastfeeding support in Luton and Bedfordshire by using the following links:

  • Mill Road, Cambridge, Bridge Closure Dates (affecting access to iCaSH, Dental, DynamicHealth, Evelyn Community Head Injury Service and the Peacock Centre, Children’s Services on Brookfield’s Campus)

    by Kirstie Flack | Jun 27, 2019

    Mill Road, Cambridge, Bridge Closure Dates (affecting access to iCaSH, Dental, DynamicHealth, Evelyn Community Head Injury Service and the Peacock Centre, Children’s Services on Brookfield’s Campus)

    Please be aware that Mill Road Bridge, Cambridge will be closed to all motor vehicles from Monday 1st July 2019, with work estimated to be completed by Monday 26th August 2019 (8 weeks).  The closure is due the replacement of a gas main which runs the full length of Mill Road; with this in mind, please check your route before you visit Brookfield’s Campus and leave extra time for your journey.

    For most of this work there will be a crossing for pedestrians and cyclists, who will be required to dismount, but there may be a handful of days during this period that this will not be possible.

    The Citi 2 bus service and the shuttle services 2A and 2B will be diverted (see below).  More details on these changes including service timetables can be found at

    Cambridge Dial-A-Ride will provide a door to door service for residents who will find the revised service physically difficult to use. This service will run for the entire period of the closure.  Please apply for Dial-A-Ride membership on 01223 506335.

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