• Norfolk residents need Just One Number for children and young people health services 0300 300 0123.

    by User Not Found | Mar 17, 2017

    Norfolk residents need Just One Number 0300 300 0123 for children and young people’s health services.

    Norfolk residents will find it easier to access community health services for children and young people as a new initiative - Just One Number – is launched.

    From Monday 20 March 2017, all services provided by the Norfolk Healthy Child Programme team, including our health visitors and school nurses, can be accessed by calling 0300 300 0123.   

    There will be no change to the services provided, the people who provide these or the locations from which these are provided.

    So whether families need to book or change an appointment or seek health advice or information, just ring 0300 300 0123 at any time from 8.00 am to 6.00 pm Monday to Friday, and 9.00 am to 1.00 pm on a Saturday.

    Sian Larrington, Head of Service, Norfolk Children and Young People's Services said: “The new Just One Number 0300 300 0123 service is a fantastic innovation for Norfolk.  Together with the extended opening hours on Saturday morning, Just One Number will make it easier for parents, carers and young people to contact us and speak to the right person irrespective of where they live in Norfolk.”

    Sarah Barnes, Public Health Commissioning Manager for Children and Young People at Norfolk County Council said “Understanding who to call and where to get the right support whether it’s about teething, breastfeeding, special education needs or any concerns about the health of a child can sometimes be difficult and confusing. We are delighted with the solution that the Just One Number provides – it offers an easy route for parents, carers and young people to get the right information and support when they need it”

    "The service is  also available for key stakeholders such as social care GP practice nurses, speech therapists etc to refer clients for non-emergency issues.”

    Margaret Dewsbury, Chair of the Communities Committee said “Just One Number provides a very simple but effective solution for parents, young people, carers and health professionals alike. I am delighted that this new initiative is now available across Norfolk as it will make our children’s health support services so much more accessible.” 

  • Positive attitude and enthusiasm an inspiration to all

    by Kirstie Flack | Mar 08, 2017


    Dawn Rhodes, Contraception and Sexualshine a light winner dawn rhodes Health Nurse, based in Lowestoft, has been awarded the Cambridgeshire Community Services NHS Trust’s latest Shine a Light award.

    Sarah Montagu, Clinical Nurse Manager said: “The rest of the team and I are very grateful for the ongoing support Dawn has given us in the Lowestoft clinic over the past year.

    “She has been working many extra hours which has allowed the clinic to function much more smoothly and to maintain capacity to see patients which would have been lost if she had not been prepared to go the extra mile.

    “Dawn has worked in the Contraception and Sexual health service (iCaSH) for 25 years. Her positive attitude and enthusiasm for work are an inspiration to all of the staff working in the Lowestoft Clinic.”

    The “Shine a Light” scheme allows members of the public to nominate staff who have delivered a fantastic service and made a real difference to their lives. Trust staff are also encouraged to nominate their colleagues.Dawn Rhodes and iCaSH Lowestoft team

    On winning the award Dawn said: “Thank you to everyone who nominated me for this award It has “shone a light” on the Lowestoft iCash team and we are very proud of the work our team does.”

    Every month a member of staff or a team are selected from a list of nominations as the “Shine a Light” award winner. If you would like to nominate a member of staff or a team who has gone the extra mile for you, you can nominate online at 

    Photo 1: Matthew Winn, Chief Executive, with Dawn Rhodes, Contraception and Sexual Health Nurse.

    Photo 2:
    Front: Jenny Hanid - Administrator, Sally Sculfor - Specialist Nurse, Dawn Rhodes - Specialist Nurse. Back: Diane Belsey - Administration Lead, Laura Nicol - Specialist Nurse/Health Adviser, Sarah Montagu - Clinical Nurse Manager.

  • A safe place for people to talk about sexual health in Bury

    by Debbie Manning | Mar 03, 2017

    Sexual health is still taboo but a clinic in Bury is encouraging people not only to talk about sex but to make it part of looking after their health.

    The team at Abbey View Clinic deliver integrated Contraception and Sexual Health services – iCaSH Suffolk - and celebrated their first anniversary in the building recently.

    Dr Comfort Momoh MBE, FGM Consultant and Public Health Specialist commended the team for their dedication before cutting the ribbon at the event. She said: “Sexual health is still a taboo for some, but this clinic is a testament to the team. You’ve created a safe and modern place for people to be able to talk about their experiences, receive the support and treatment they need and enable us, as professionals to give tools and information to empower.Cutting the ribbon is Dr Comfort Momoh MBE, FGM Consultant and Public Health (left) and Mike Passfield, Head of iCaSH (right

    “So congratulations to all who’ve been involved in the creation of Abbey View Clinic and delivering sexual health in Bury St Edmunds. Today we celebrate a team that is passionate for and committed to a service that continues to evolve.”

    Staff and colleagues from commissioning bodies and partner organisations gathered at the iCaSH Suffolk hub, provided by Cambridgeshire Community Services NHS Trust to celebrate the official opening.

    All sexual health services based at West Suffolk Hospital, first moved to Blomfield House, Looms Lane in August 2015, before settling in the permanent bespoke home at Abbey View Clinic in February last year.

    Allison Chaplin, Service Manager, iCaSH Suffolk said: “It has been a busy year for the team and since moving into Abbey View clinic we have seen over 8000 patients, we are pleased to be able to welcome patients into such a modern and welcoming clinic, and felt it was important to celebrate our first anniversary, and showcase the facilities and services we offer.”

    Service users can contact 0300 123 3650 for appointments or visit for more information.

    iCaSH Suffolk continues to work with Terrence Higgins Trust, who will provide community outreach services including free condoms, Chlamydia screening and sexual health advice and signposting.

    Photo:   Dr Comfort Momoh MBE, FGM Consultant and Public Health (left) and Mike Passfield, Head of iCaSH (right)

  • New Parents room officially opened at local Special Care Baby Unit

    by Kirstie Flack | Mar 02, 2017

    Opening of parents room at scbu Meera and Maia Cutting the ribbon

    Cambridgeshire Community Services NHS Trust’s charity ‘dreamdrops’ has received a donation enabling them to officially open the new parent’s room at the Special Care Baby Unit (SCBU) based at Hinchingbrooke Hospital.

    The new parent’s room and two new toilets that have recently been built onto the Unit, were formally opened by the Guests of Honour, Meera Wiggett and her daughter, Maia, who spent time on the Special Care Baby Unit (SCBU) after being born six weeks prematurely, weighing just 3lb 1oz.

    The money for the new mother’s room was raised at a Fun Day at Loves Farm in St Neots and enabled the charity to purchase a new bed, bedclothes, duvet, pillows, standard light and a lovely canvas picture for the room. In addition, Colin Dunn, a close family friend persuaded the company he works for, Ernst and Young, to ‘match-fund’ some of the money raised, which has enabled the purchase of a TV with a DVD for the room.

    Anne-Marie Hamilton, ‘dreamdrops’ Chairman said: “To have the new mother’s room and also the ‘Loo for SCBU’ has long been the dream of the staff and many of the patients who have used SCBU over the years. It is a real privilege to see the dream finally come true, thanks to Meera, her family and friends, the Board of Cambridgeshire Community Services NHS Trust and the many generous, local people who have donated to ‘dreamdrops’ since the charity was first established. It is a truly wonderful achievement.”

    Maia having treatment on scbuMaia was diagnosed with holes in her heart and spent six weeks in SCBU before being transferred to Great Ormond Street Hospital (GOSH) for interim heart surgery, when the family received more unexpected news. They found Maia was having difficulty breathing and she was diagnosed with long segment tracheal stenosis (narrowing of the trachea, which provides air to and from the lungs) and this had to take priority over her heart surgery.

    At just two months old, surgeons performed a slide tracheoplasty, a pioneering surgery technique that shortens the trachea but makes it wider and stronger. The technique was developed at GOSH to widen a child’s airways so they can breathe. Maia’s surgery was a success and after six weeks recovering in GOSH, Maia was transferred to Hinchingbrooke Hospital, until she was strong enough to go home with her family.

    A few months after her trachea operation, Maia returned to GOSH for more surgery to repair the holes in her heart. After day 5, Maia was determined to make a full recovery, and 2 weeks after the operations, Maia was soon well enough to go home again.

    Meera said: “Maia’s time on the Special Care Baby Unit was invaluable. Both the doctors and nurses provided Maia with the care she needed so she was strong enough to go through the major surgery that was required to save her life.

    “SCBU have been there for us as a family. Not just for Maia, but for us as parents, and we can’t thank them enough. We held a Family Fun Day in St Neots to raise money for the Unit, and we are delighted and honoured to be here today with Maia to open this amazing Parent’s room.

    "We hope this helps other families who are also here, and we will continue to support SCBU in the future and support them in the fantastic work they do. Maia is making great progress and is now a very talkative 2 year old toddler."

    Money raised through ‘dreamdrops’ is used to provide additional items for the Special Care Baby Unit and Children’s Ward, as well as children who are nursed at home. For further information on how you can help raise funds for the charity, please visit or email

    Photo 1: 
    Sarah Hughes (Matron for Acute Children’s Services)
    Tracy James (SCBU Ward Manager)
    Joan Pope (SCBU Housekeeper)
    Mandie Wiggett with baby Kyan
    Meera Wiggett with Maia Wiggett
    Anne Marie Hamilton (Chairman for Dreamdrops)
    Anne Whiley (SCBU Nursery Nurse)
    Charlie Spanton with baby Tommy
    Zoe Page with Alfie
    Claire Exton with baby Freddie

    Photo 2: Meera and Maia cutting the ribbon
    Photo 3: Maia during her treatment

  • RAF donation raises funds for local Children’s Unit

    by Kirstie Flack | Jan 31, 2017

    Dreamdrops donation from RAF Wyton

    Cambridgeshire Community Services NHS Trust’s charity ‘dreamdrops’ has received a donation of £1,500 for Holly Ward at Hinchingbrooke Hospital.

    The money, which was raised by RAF Wyton’s Darts Association, is being used to purchase those little extras to make the children’s stay on the ward more comfortable.

    Anne-Marie Hamilton, Chairman of the ‘dreamdrops’ fundraising committee said: “We are extremely grateful to RAF Wyton for their continued support, and for this very generous donation.

    “The money will enable us to buy two Etch-a-Sketchs to keep the children occupied when they are ill in bed, plus some much-needed new cot mobiles which can withstand regular cleaning, and also an iPad which will be used not only as a pain distraction, but will also help staff to communicate with patients who cannot communicate verbally/speak English.”

    RAF Wyton’s Station Charities Fund Committee works on behalf of the Commanding Officer, Wing Commander Phil Owen organising station charity events. The committee helps to identify local charities and good causes in the local community, with the aim of providing charitable donations.

    The money donated was raised through their Darts League which takes place twice a year, with between 18 and 20 players participating in each. Every time a match is played, the players pay £1 to play, along with a series of “fines” throughout the season.  On Finals Night, they also run football cards with half the winnings going to their chosen charity, the last two winners kindly donating their winnings to ‘dreamdrops’.

    Warrant Officer Anthony Booth said: “’dreamdrops’ was chosen because we wanted to support a local charity that provides an invaluable service to the community, and with most of the players having small children, the ‘dreamdrops’ charity seemed the obvious choice, and we are proud to support such a worthwhile organisation.”

    Money raised through ‘dreamdrops’ is used to provide additional items for the Special Care Baby Unit and Children’s Ward, as well as children who are cared for at home. For further information on how you can help raise funds for the charity please visit or email

    Photo: Anne-Marie Hamilton, chairman of dreamdrops, Senior Aircraftman Martyn Eskrett, Staff Sergeant Liam Asquith, Senior Aircraftman Tom New and Senior Aircraftman Richard Stanbridge.


  • Children's Charity receives a Little Help donation

    by Kirstie Flack | Jan 26, 2017
    Tesco donation to dreamdrops

    Children's Charity receives a Little Help donation from Huntingdon Tesco Extra

    A charity which supports children and their families at Hinchingbrooke Hospital is to rejuvenate its sensory room, thanks to a £1,000 donation from Tesco Extra in Huntingdon.

    Dreamdrops - Huntingdonshire Children’s Charity, makes a real difference to children and families who use hospital or specialist children’s health facilities.

    It fundraises for the hospital’s Children’s Unit – Holly Ward – and the Special Care Baby Unit, Huntingdonshire’s only neo-natal unit, which is run by Cambridgeshire Community Services NHS Trust and cares for premature and sick babies as well as supporting children who are nursed in the community.

    The donation is part of Tesco’s commitment to support local community groups and charities and will pay for a rejuvenated sensory room at the hospital, which can be used by child patients and those visiting for assessment and other appointments.

    Anne-Marie Hamilton, chairman of the charity, visited the Tesco Extra store in Abbots Ripton Road, Sapley, to receive the cheque from store manager Guy Schwabe and Community Champion Alyce Barber.

    Store manager Guy Schwabe said: “The money raised by the charity is used to provide those items that can help make a child’s hospital stay more comfortable, support young patients and their families at home and get the latest equipment to improve a patient’s experience.

    “We are delighted to be able to help out with this donation and hope the children enjoy the sensory room when it opens.”

    Anne-Marie Hamilton, chairman of the charity, said: “We are absolutely delighted with the donation, which we will use to get the sensory room in the children’s outpatient department back up and running as it is currently closed because it needed refurbishing and updating.

    “This is used by children visiting the outpatients department for appointments, children from the wards, who are well enough to walk downstairs, and, during the holidays, children with disabilities or life-limiting illnesses. 
  • Double winners for Trust’s Shine a Light Award

    by Kirstie Flack | Jan 24, 2017

    sarah, matt and matthew (crop version)Matthew Pearson and Vivien John have been jointly awarded the Cambridgeshire Community Services NHS Trust’s latest Shine a Light award.

    Senior Physiotherapist Matthew from the Trust’s DynamicHealth Service in Huntingdon was nominated by patient and NHS professional Charlotte Ella, who said: “The treatment and advice I received from Matt along with the exercises have taken me from being unable to move, sit and drive without significant pain to being able to walk, sit and drive for short periods and I have reduced the medication I need to take.

    "It is not just the success of this episode of care but his professional manner, flexibility with treatment and encouragement which made this experience so positive for me. As a fellow health professional, I would like to say a particularly big thank you to Matt, he has made a big difference to my ability to move and to my pain levels and I am very grateful to be almost pain free, and I know this will continue to improve with exercises and time.“

    vivien john - dec 16Skills Development Lead Vivien John was nominated by the Trust’s Deputy Chief Nurse Julia Sirett, in relation to a conference Viv recently arranged for support workers, with the support of other local trusts. Julia said: “I am nominating Viv as she put her whole being into this event which was described as 'the first time I’ve ever been offered anything so useful' by one of our staff. The impact on staff was incredible - several people have said they felt valued, supported and were able to connect with others in similar roles during the day.

    "The event would not have happened without Viv's passion and complete commitment to helping this group of staff feel included and supported. This was not just 'part of her job'- her enthusiasm, commitment and passion deserves recognition and listening to the comments from staff on the day, I feel this award would go a small way to demonstrating to others that when you do things with passion and commitment, that is recognised.”

    The “Shine a Light” scheme allows members of the public to nominate staff who have delivered a fantastic service and made a real difference to their lives. Trust staff are also encouraged to nominate their colleagues.

    Every month a member of staff or a team are selected from a list of nominations as the “Shine a Light” award winner. If you would like to nominate a member of staff or a team who has gone the extra mile for you, you can nominate online at

    Photo 1:
    Sarah Saul, Business Manager/Operational Manager DynamicHealth, Senior Physiotherapist Matthew Pearson and Matthew Winn, Chief Executive.

    Photo 2: Matthew Winn, Chief Executive, Vivien John, Skills Development Lead and Julia Sirett, Deputy Chief Nurse.

  • Young families have festive fun in Great Yarmouth

    by User Not Found | Dec 19, 2016

    Shannon and Finley Charlton decorating cakesStaff from the Norfolk Family Nurse Partnership team were joined by the young parents they support across Great Yarmouth for a fun filled festive celebration this week.

    The event allowed staff from the partnership, provided in Norfolk by Cambridgeshire Community Services NHS Trust, and the families to get creative during messy play where they could make their own Christmas decorations, noise makers and lots more. Alongside the festive fun, a number of partner organisations, including the integrated Contraception and Sexual Health service - ICaSH, Infant feeding, Dental Health and Healthwatch were on hand to provide helpful health and wellbeing advice.

    Representatives from East Norfolk College and Great Yarmouth College were present to provide the young families with information about further education courses.

    Students from Great Yarmouth College provided a pampering opportunity for the young mums with nail painting and hand massages, which were very much enjoyed. Support was also provided by the local children’s centre and Great Yarmouth Library. Eleanor Widdows and daughter Idny Stolworthy learn about healthy eating

    Brittney Lammin and Ashley Emms attended the event whilst expecting their first child in January and really enjoyed the afternoon for all the information and advice they got all in one place. They added that they receive great support from their family nurse Jayne England and are really looking forward to welcoming their new arrival.

    Lisa Lorenzen, Family Nurse Supervisor, added: "It was great to have such a good turnout from the families that we work with and a good time was had by all. We were really impressed with how confident the young parents were with their children and how much they all enjoyed getting involved in the messy play activities we were able to provide.

    "We are grateful that local health service providers and partner agencies were able to showcase their services at the event - the 'health fair' was well received and acknowledge that partnership working really helps our young families to achieve the best outcomes possible for their own, and their children's health and wellbeing."

    The Family Nurse programme encourages young parents to fulfil their aspirations for their baby and themselves through a series of weekly and fortnightly home visits that begin in early pregnancy and continues until the child's second birthday. These visits compliment midwifery care provided and deliver most of the Healthy Child Programme.

  • Local dad to embark on 100 mile trek to raise money for Holly children’s ward

    by Debbie Manning | Dec 08, 2016

    Huntingdonshire resident, Jonathan Smith, plans to walk 100 miles from Hunstanton to Lowestoft in 2017 to raise money for the Holly children’s ward run by Cambridgeshire Community Services NHS Trust at Hinchingbrooke Hospital.

    Jonathan explains:“My son was taken very ill the summer before last.  After two weeks of having an every day cold, followed by sinusitis, he woke up one day with his left eye so purple and swollen he could hardly open it.   He was rushed to hospital andDreamdrops Jonathan Smith Mount Snowdon diagnosed with orbital cellulitis putting him at high risk of blood poisoning, losing his eye or hearing or, even worse, meningitis.  After two weeks of intensive drug treatment, he thankfully recovered.  Having spent every day and night by his side and feeling totally helpless, I decided to raise money to buy more toys, computers and iPads having seen how those already on Holly ward provided a welcome distraction,  enabling the kids to just be children again, irrespective of their illness or condition.   Over two days in Summer 2017, I will be walking nearly 100 miles continuously, day and night, from Hunstanton to Lowestoft including along the Norfolk and England coastal paths.”

    Fund raising for the children’s Holly ward is nothing new to Jonathan explains Anne-Marie Hamilton, Chairman of the Dreamdrops children’s charity:“Jonathan is an inspiration.  In 2016 he completed a 2 day sponsored training weekend including a night trek of Mount Snowdon, used to train those attempting to climb Mount Kilimanjaro.  With minimal sleep, he reached the summit at 4.30 a.m. on the second day.   How he did it, I’m not sure, particularly as he had been unable to train for six weeks prior to the climb due to a back injury.”

    Jonathan added:“I have seen how something as simple as a common cold can turn into something that nearly cost us dearly.  My son’s illness and hospitalisation was so stressful, particularly as my wife was also heavily pregnant at the time, and I really cannot thank the doctors and nurses enough.  Whilst the challenges I have faced have been daunting, raising funds is incredibly rewarding and I’d encourage others to do so; it doesn’t have to involve physical challenges, just donating whatever you can afford makes a difference.  I visited the ward recently and it was great to see how the money I have raised so far as been spent on toys and equipment and to hear how the funds I hope to raise with the coastal walk would be used.”Dreamdrops Jonathan Smith and Sarah Hughes

    Sarah Hughes, Matron for acute children’s services said “Jonathan has not only raised over £700 himself, he has inspired others to do so.  He persuaded Liverpool Football Club and the band UB40 to donate items for auction and Tesco’s coffee shop in Huntingdon raised £250 for us having been approached by Jonathan.   Everyone on the ward is very grateful to him and the toys and equipment he has funded are making a real difference to the children we care for during their time on the ward.  We wish him every success with his 100 mile trek!”

    If you would like to donate to Jonathan’s fund-raising coastal walk visit:

  • Outstanding Achievement Awards for Excellence in Encephalitis Healthcare

    by Phillipa Davies | Dec 08, 2016

    Staff from the Oliver Zangwill Centre (OZC) have received awards for the difference they’ve made to those affected by encephalitis.

    OZC Prof Barbara Wilson Encephalitis outstanding achievement lifetime awardProfessor Barbara Wilson, OBE, and founder of the OZC, will receive the Outstanding Achievement Award for Excellence in Encephalitis Healthcare within the Lifetime Achievement category.  She said: “I was thrilled, honoured and delighted to learn of this award. It means a great deal to me as I have been involved in the Encephalitis Society since its inception in 1994.”

    OZC rehab team - Encephalitis outstanding achievement awardBarbara also nominated Sue Bretnall, James Pamment and Jessica Fish for a piece of work they completed with Eddie, a 69-year old man who had rehabilitation after encephalitis left him with severe memory loss. This nomination resulted in the team being awarded the Outstanding Achievement Award for Excellence in Encephalitis Healthcare within the Rehabilitation Team.

    Through the rehabilitation programme Eddie was able to learn to use strategies to compensate for his memory difficulties, but only with support, so the team recommended ongoing support was necessary. However, no funds were available, so, the team recruited and trained a group of volunteer psychology students to support Eddie’s continued strategy use, one or two mornings per week each, so that all weekdays were covered.

    This arrangement has been in place for more than a year and feedback from is very positive. The trio said: “Eddie is participating in more community activities and the volunteers enjoy their work and are learning a lot from it. Eddie’s wife can relax knowing that he is in good hands, and not only is she able to retain her role as a wife rather than becoming a carer but she can also pursue voluntary work herself.

    “The team is delighted to receive the award and massive thanks go to the student volunteers for their hard work and commitment, without which the intervention could not have been a success. We’d also like to commend Eddie and his family for their resilience in overcoming the challenges they’ve experienced and making the most of life after encephalitis.”

    The team also expressed their appreciation for working within the OZC and the Trust, for the support of both intensive neuropsychological rehabilitation and innovative solutions to challenges in clinical practice.

    The Outstanding Achievement Awards for Excellence in Encephalitis Healthcare were presented on 5 December by the Encephalitis Society at an event in London.

Latest News
Compliments and complaints
Patient Experience
The staff are wonderful; the receptionists were polite and efficient, the nurses I have seen, were incredible.