Please note:
Cambridgeshire Community Services does not operate, commission (pay for) or manage any GP surgeries, hospitals e.g. Addenbrookes Hospital, Peterborough City Hospital, or any of the services listed below.
Organisations other than CCS
It may be that you are experiencing difficulties or have concerns with other NHS organisations or other services involved in your care. Although Cambridgeshire Community Services PALS is unable to provide assistance in respect of these organisations, below are some contact details for local organisations which may be helpful.
- GPs and General dentists: NHS England Tel: 0300 3112233 How_to_raise_concerns_about_a_general_practice_
- Social care: please contact the local authority responsible for social care in your area.
- Addenbrookes (Cambridge University Hospitals) 01223 216756 Our services | CUH
- CPFT (Adult and Older People’s Services & Mental Health care in Cambs) Free phone: 0800 376 0775 Contact Us | CPFT NHS Trust
- East London NHS Foundation Trust (ELFT) (Bedfordshire Adults) FREEPHONE 0800 783 4839 ELFT - Home
- ELFT (Luton and Bedfordshire Mental Health and Learning Disability) FREEPHONE 0800 0131 223
- Hinchingbrooke Hospital (North West Anglia Foundation Trust) 01480 428964 Contact us - North West Anglia NHS Foundation Trust (nwangliaft.nhs.uk)
- Luton & Dunstable University Hospital 01582 497990
- Peterborough City Hospital and Stamford & Rutland Hospital (North West Anglia Foundation Trust) 01733 673405
- Queen Elizabeth Hospital, Kings Lynn 01553 613351 or 01553 613343
Cambridgeshire Community Services NHS Trust headquarters is based at:
Units 7/8
Meadow Lane
St Ives
Cambridgeshire
PE27 4LG
Telephone: 0300 555 6655
Please ensure that you address all mail to the relevant named person or department

For General enquiries contact: ccs.reception-meadows@nhs.net
For Finance contact: ccs.financequeries@nhs.net
For Freedom of Information requests contact: ccs.accesstoinfo@nhs.net
For Access to Records contact: ccs.accesstoinfo@nhs.net
For Communications and Media enquiries contact: ccs.communications@nhs.net
If you have any questions or comments on your care, or the care of someone you know, a query regarding our services, or you can't find what you are looking for, please contact our Patient Advice and Liaison Team (PALS) on 0300 131 1000 or email ccs-tr.pals@nhs.net.
For further details on the range of services we provide, visit our What We Do section.