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Please note: 

Cambridgeshire Community Services does not operate, commission (pay for) or manage any GP surgeries, hospitals e.g. Addenbrookes Hospital, Peterborough City Hospital, or any of the services listed below. 

Organisations other than CCS

It may be that you are experiencing difficulties or have concerns with other NHS organisations or other services involved in your care.  Although Cambridgeshire Community Services PALS is unable to provide assistance in respect of these organisations, below are some contact details for local organisations which may be helpful.

  • GPs and General dentists: NHS England Tel: 0300 3112233   How_to_raise_concerns_about_a_general_practice_
  • Social care: please contact the local authority responsible for social care in your area.
  • Addenbrookes (Cambridge University Hospitals) 01223 216756 Our services | CUH
  • CPFT (Adult and Older People’s Services & Mental Health care in Cambs) Free phone: 0800 376 0775 Contact Us | CPFT NHS Trust
  • East London NHS Foundation Trust (ELFT) (Bedfordshire Adults) FREEPHONE 0800 783 4839 ELFT - Home
  • ELFT (Luton and Bedfordshire Mental Health and Learning Disability) FREEPHONE 0800 0131 223  
  • Hinchingbrooke Hospital (North West Anglia Foundation Trust) 01480 428964 Contact us - North West Anglia NHS Foundation Trust (
  • Luton & Dunstable University Hospital 01582 497990
  • Peterborough City Hospital and Stamford & Rutland Hospital (North West Anglia Foundation Trust) 01733 673405
  • Queen Elizabeth Hospital, Kings Lynn 01553 613351 or 01553 613343


Cambridgeshire Community Services NHS Trust headquarters is based at:
Units 7/8
Meadow Lane
St Ives
PE27 4LG

Telephone: 0300 555 6655

Please ensure that you address all mail to the relevant named person or department

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For General enquiries contact:

For Finance contact:

For Freedom of Information requests contact:

For Access to Records contact:

For Communications and Media enquiries contact:

If you have any questions or comments on your care, or the care of someone you know, a query regarding our services, or you can't find what you are looking for, please contact our Patient Advice and Liaison Team (PALS) on 0300 131 1000 or email

For further details on the range of services we provide, visit our What We Do section.

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The staff are wonderful; the receptionists were polite and efficient, the nurses I have seen, were incredible.