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Volunteering opportunities at CCS

As a Trust, we recognise that volunteers make a unique and valuable contribution. They make a difference to the people who use our services, our communities and our staff. Volunteers enable us to deliver high-quality care that goes above and beyond the core services delivered. Volunteers do not replace existing paid workers’ roles but complement and support the work that staff do across the Trust. 

We welcome volunteers from all walks of life, who represent the diversity of our communities and bring with them a wide range of skills and experience.

The nature of volunteering makes it different from traditional employment. Our volunteering approach is based on flexibility; we know that a more informal and personal approach is essential to encourage volunteers from all areas of the community to give their time to our organisation.

We want CCS to be an outstanding place to volunteer – we know that volunteering is a choice and we hope that you choose us!

Your volunteering experience with CCS offers you:

  • The opportunity to make new friends, gain confidence and experience
  • The opportunity to use existing skills you may have
  • A variety of roles to choose from
  • Full training and induction
  • Ongoing support
  • Any reasonable out of pocket expenses related to volunteering for us reimbursed
  • Recognition of the value you bring to our organisation
  • The opportunity to give back and influence our services
  • An enjoyable experience!

Training and checks for volunteer roles

Safeguarding is everybody’s business, and we take safeguarding very seriously as a Trust. Checks will be undertaken in accordance with the NHS mandatory pre-employment check standards as governed by NHS Employers.

Our roles include:

  • Infant feeding support
  • PPE volunteers
  • Site volunteers involved in welcoming, supporting receptions or cafés
  • Online community ambassadors for our Just One Norfolk online community
  • Co-production volunteers
  • Clinical volunteer vaccinators (for registered health professionals) in our large-scale vaccination sites

Due to Covid-19, we've had to pause many of our face-to-face roles but hope to start these up again as soon as we are able, and develop our volunteering programme further.

If you’re interested in finding out more about volunteering for Cambridgeshire Community Services NHS Trust, please email us at

Covid-19 NHS Volunteer Responders

To support the NHS during the Covid-19 outbreak, the NHS Volunteer Responders was set up by NHS England and NHS Improvement, working with the Royal Voluntary Service (RVS) and the GoodSAM app.

If you’d like to volunteer for roles related to the Covid-19 response, please click here.

If you'd like to become an RVS Steward Volunteer and help us with the large-scale vaccination programme, please click here.

Steward Volunteers are a key part of the team at our vaccination centres, helping to support and signpost the public as they attend for their vaccinations. The Royal Voluntary Service has reopened its recruitment for this role, and we need more volunteer stewards at our sites across Cambridgeshire & Peterborough and Norfolk & Waveney. 

Volunteers can choose half day or whole day shifts, and are asked to sign up to a minimum of two shifts a month. Volunteers need to be 18 years of age.


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The staff are wonderful; the receptionists were polite and efficient, the nurses I have seen, were incredible.