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Partners across health and social care are working together to introduce My Care Record (also known as Shared Care Record).

My Care Record is a way of bringing together your most important records from the different organisations involved in your health and social care. These are then visible to frontline health and social care professionals, at the point of care, providing you with:

My Care Record Benefits

When information is made available in a more joined-up way, health and care professionals can provide safer, more effective care for you and your family.

You can object to your record being shared between services. To do this, please speak to the person delivering care to you at each organisation such as your GP, specialist or social worker. If you live in Cambridgeshire and Peterborough, additionally you can choose to use an online form or phone line to register/discuss an objection. Details can be found here:

  • It is important to understand that not allowing access to your information may affect the quality of the care you receive. 
  • Only health and social care professionals involved in your care are allowed to access your information. These people are viewing your record to give you the best quality care they can.
  • In many situations it is necessary to share information between services to deliver care. However, it may be possible to request that specific or sensitive information is not made available. 

There may be circumstances where your objection may not be upheld. For example:

  • If it is in the public interest for information to still be shared. For example, if there is a safeguarding issue, or in the case of an individual who might be at risk from harming themselves or a member of the public
  • If clinical care cannot be provided, for example, GPs providing additional routine appointments at the weekend need access to your GP record to provide you with safe effective care. In this instance, you may choose not to have the appointment.  
  • Some computer systems may not be well enough developed to prevent the sharing of information. However, this information still remains confidential amongst the team of people that are directly caring for you.

What's happening in your area?

Cambridgeshire and Peterborough (CP): you can find out more about how My Care Record is being introduced across C&P here

Bedfordshire, Luton and Milton Keynes (BLMK): you can find out more about how My Care Record is being introduced across BLMK here

Norfolk and Waveney (NW: you can find out more about how My Care Record is being introduced across NW here .

The following animation also provides more information on My Care Record.


More information, including answers to frequently asked questions and a list of the organisations that are taking part can be found on the My Care Record website at

A full privacy notice which explains how your information may be used is available here

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