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  • #hellomynameis Global Tour - Through adversity comes legacy

    by Debbie Manning | Dec 12, 2017

    The #hellomynameis campaign was founded by Dr Kate Granger and her husband Chris Pointon following Kate’s diagnosis at the age of just 29 with terminal cancer. 

    Since Kate’s untimely death last year at the age of 34, Chris has been keeping the campaign alive and is currently on a global tour which has so far included Australia, New Zealand and Great Britain.Kate Granger and Chris Pointon 2

    Chris explained: “As a doctor Kate was shocked during treatment to find that many staff looking after her did not introduce themselves before delivering care.  For Kate, this simple introduction wasn’t just about common courtesy but about making a human connection.  #hellomynameis was born from Kate’s passion to help health workers connect with their patients, instantly helping to build trust in difficult circumstances.  The NHS is amazing and I am so proud that my late wife’s legacy continues to change the shape of global healthcare.”

    Matthew Winn, Chief Executive, Cambridgeshire Community Services NHS Trust: “We’re proud to support the #hellomynameis campaign and to host Chris’ tour today, welcoming staff from our regional services and partner organisations.

    Few people have had such a profound impact on me as Kate had when I met her twoWhat will your legacy be years ago.   Whilst facing her own illness with such courage, she and Chris launched the #hellomynameis campaign which has now reached every continent across the globe. Kate truly was inspirational and her legacy continues with the slogan #hellomynameis now synonymous across the NHS and beyond for compassionate care.” 

    Julia Sirett, Chief Nurse added:  “It is extraordinary to think how many thousands of patients have benefitted from Chris and Kate’s campaign which has now had over 1.8 billion Twitter impressions.   The #hellomynameis campaign is now embedded within our quality improvement programme and, as Chris said today, if each of us makes just a small difference, together we can achieve something phenomenal.” 

    Proud to support 1

  • Amazing and Caring Paediatric Nurse wins award

    by Kirstie Flack | Nov 14, 2017
    Amy, William, Vicky Surrell and Matthew Winn (final)

    Vicky Surrell, paediatric diabetes nurse, based at Hinchingbrooke Hospital, Huntingdon has been awarded the Cambridgeshire Community Services NHS Trust’s Shine a Light award.

    Vicky was nominated by the Neil Hook, the father of one of her patient’s, William who was diagnosed, at the age of three, with Type 1 Diabetes.

    He said: “Quite frankly Vicky is an amazing woman and a credit to the NHS as a whole. Vicky has been with us on the journey at every stage, from offering us comfort and solace on his diagnosis to holding multiple training sessions with his school so he could enjoy his first day on a level playing field with every other child, which is all anyone could ever wish for.

    “As a Type 1 Diabetic of over 30 years I feel uniquely qualified to back up those claims. I was diagnosed at an almost identical age to my son (four) and have lived across most regions of the UK, relying on the NHS throughout, and can genuinely say across my 30+ years of living with the condition I have never come close to having the level of attention and care my son has had from Vicky.

    “For that I will be forever grateful and proud that she is his specialist nurse and genuinely feel confident that my son will continue getting the highest standards of care and access to every opportunity to excel, because of that no Type 1 Diabetes parent can ever ask for more.”

    The “Shine a Light” scheme allows members of the public to nominate staff who have delivered a fantastic service and made a real difference to their lives. Trust staff are also encouraged to nominate their colleagues.

    On winning the award Vicky said: “I was surprised and delighted to be nominated as this month’s shine a light winner. 

    “As a diabetes team we realise how hard it must be for parents to hand over their very young children with quite complex health needs to school staff.  We try to do everything possible to make this as smooth as possible for the child and the family and also the school staff who have to take on a lot of extra responsibilities and are often anxious. It is lovely that my efforts have been noted and appreciated in this way by parents.”

    Every month a member of staff or a team are selected from a list of nominations as the “Shine a Light” award winner. If you would like to nominate a member of staff or a team who has gone the extra mile for you, you can nominate online at

    Photo: Amy (mum) and William Hook, Vicky Surrell and Matthew Winn, Chief Executive
  • Support to achieve success

    by Phillipa Davies | Oct 25, 2017

    Health and sport joined together last week  to celebrate the support available forCommunity Development Manager James Ayrton and 1XV Player Albert Portsmouth, 1XV Player cut the ribbon patients with musculoskeletal conditions or brain injuries in Cambridgeshire.

    Representatives from Cambridge Rugby Club joined DynamicHealth and Evelyn Community Head Injury Service (ECHIS) staff for the official opening. The facilities at Brookfields Health Campus, provided by Cambridgeshire Community Services, include:
    • 19 treatment rooms and a state of the art rehabilitation gym for the musculoskeletal physiotherapy and specialist teams
    • Admin and group meeting spaces for the ECHIS team.  

    Before cutting the ribbon, Albert Portsmouth, Community Development Manager and 1XV Player, wished the team well with the innovative plans both teams have for the future. He said: “In Rugby a successful team is defined by its resilience, which includes the ability to prevent injury and to overcome physical or psychological challenges. This is similar in your daily work that helps so many people achieve the successes that they are striving for. Access to appropriate advice and treatment can help and empower people to manage or cope with their injury or condition to improve their quality of life.”

    DynamicHealth provides specialised services for people living with or experiencing problems from muscles, nerves and joints. These are known as musculoskeletal (MSK) problems and include symptoms such as pain, numbness, stiffness and weakness as a result of injury, strain, posture or following an operation

    Sarah Saul, service manager DynamicHealth said: “Co-locating all aspects of our musculoskeletal service on one site and in a modern facility with a state of the art gym has created more joined up working, improved the service we can provide for our patients and created a premises in which we can expand our physiotherapy service.”

    ECHIS offers assessments, individual and group sessions for both the person with the head injury and their families. Rehabilitation programmes are tailored to individual needs and goals.

    Andrew Bateman, clinical manager ECHIS said: “This is an excellent opportunity to celebrate and acknowledge teams who are passionate and committed to services that continue to evolve for the benefit of our local community.”


  • 10 year anniversary of Family Nurse Partnership celebrated with Teddy Bears Picnic!

    by Kirstie Flack | Oct 05, 2017
    Family Nurse Partnership CollageChildren and their families, working with the Family Nurse Partnership (FNP) team, celebrated the 10 year anniversary of FNP in England with a Teddy Bear’s Picnic. 

    Bridget Wilkinson, Supervisor of the FNP Team said: “October is the 10 year anniversary of the Family Nurse Partnership programme in England.

    “The programme is for young women, under 20 (and their partners) who are having their first baby. The Family Nurse works with clients to help them have a healthy pregnancy and to enjoy being the best mum they can be.

    “The programme is well liked. It was wonderful to see so many families come along and help us celebrate our 10 Year Anniversary.”

    The specially trained Family Nurses help mothers to understand all about their pregnancy and how to care for themselves and their babies. They visit regularly during the pregnancy and then after the birth until the baby is two years old. 

    Research has shown that for many children whose mums have taken part do better in school. Mums are also more likely to achieve what they want for themselves and their children. Families still have their midwife and doctor and any other professionals who may be involved, and the Family Nurse will support the family to give their baby the best possible start in life.

    Emma, Talisha’s mum said: “I have been attending the group for just over a year, and they are really helpful and have helped me gain more confidence as a young parent. I enjoy meeting and working with my FNP Nurse, who has helped me a lot.”

    Also benefitting from the programme is Holly, Amir’s mum, she said: “My family nurse has helped me to feel much more confident, as at the start I was not confident at all.  If I have any questions or issues I can ring and feel better as she reassures me.”

    For further information on the Family Nurse Partnership programme please visit Trust website at and search for Family Nurse Partnership or visit the national website at

  • Passion, drive and enthusiasm recognised with Trust award

    by Kirstie Flack | Oct 04, 2017

    Sarah Clarke Infant Feeding Lead - NorfolkSarah Clark, specialist health practitioner in Healthy Lifestyles and Norfolk infant feeding lead, based in Norfolk, has been awarded the Cambridgeshire Community Services NHS Trust’s Shine a Light award.

    Sarah was nominated by Wendy Housden, assistant practitioner, for working relentlessly and passionately over the past 6 months, working well beyond her normal hours.

    Wendy said: “Sarah has led the new team of infant feeding champions and together they have raised standards across the service whilst working towards the Unicef Baby Friendly Initiative Level 3 reaccreditation.

    “Sarah is always up-to-date with new research around infant feeding and quickly shares her knowledge with the team and wider workforce. Without her passion, drive and enthusiasm we would not have achieved the Unicef Level 3 reaccreditation, which is a fantastic achievement!  She is an amazing, fun and supportive lady.”

    The “Shine a Light” scheme allows members of the public to nominate staff who have delivered a fantastic service and made a real difference to their lives. Trust staff are also encouraged to nominate their colleagues.

    On winning the award Sarah said: “I was really surprised when I was contacted by the communications team to tell me I had won a shine a light award. 

    “Myself and the infant feeding champions have worked so hard on the Baby Friendly Initiative reaccreditation as a team and all have gone above and beyond to make sure we reached the standard. 

    “They have been a great team who have come together initially to achieve a specific task around infant feeding, from each locality, not knowing each other but in the process we have developed great friendships and a real sense of team spirit and co-working which ultimately led to our reaccreditation. I'm really chuffed that they nominated me - thank you ladies.”

    Every month a member of staff or a team are selected from a list of nominations as the “Shine a Light” award winner. If you would like to nominate a member of staff or a team who has gone the extra mile for you, you can nominate online at

    Photo: Infant feeding champions/health visiting assistant practitioners Linda Ol, Charlotte Goff, (Anita Pisani, deputy chief executive), Sarah Clark, Wendy Housden and Nicola Jones.
  • Disruption near Brookfields, Cambridge

    by Phillipa Davies | Sep 29, 2017

    There will be a road closure in place on Mill Road, from the traffic lights with Brooks Road to Madras Road from 2 - 27 October. Access in to the site will be maintained.

    However, when exiting the site, from:

    • 2 – 21 October 2017 There will be no left turn. You will only be able to turn right when leaving Brookfields.
    • 22 - 29 October 2017 There will be no right turn. You will only be able to turn left when leaving Brookfields.

    There will be a diversion in place via Coleridge Road, (see the purple route on the map below).
    Brookfields Diversion Route

    Brookfields Diversion Route

    Please leave extra time to get to any appointments at Lime Tree Clinic in Cambridge.

    If you have any queries please contact Cambridge Water on 01223 706050.D

  • Parents supported to give their babies love, care and nourishment

    by Kirstie Flack | Sep 29, 2017

    Lisa Wright and the infant feeding teamLisa Wright, infant feeding lead and the Cambridgeshire Infant Feeding team were recently awarded the Cambridgeshire Community Services NHS Trust’s Shine a Light award.

    Lisa and team were nominated by Fleur Seekins, clinical lead, for successfully achieving the baby friendly accreditation stage 2.

    Fleur said: “Well done to Lisa Wright who has developed and supported a new team to successfully achieve baby friendly accreditation stage 2. The team is multi-talented consisting of auditors, trainers, infant feeding advisors and project support. 

    “During the past year the team has been able to evidence a huge increase in staff knowledge and confidence. They have achieved this through bespoke individual staff sessions and most importantly with their culture of kindness approach. Fundamentally it is families that benefit from this, as new parents are supported to give their babies love, care and nourishment they need to get the best start in life. 

    “The team work hard to ensure that the Cambridgeshire’s breastfeeding statistics remain above national average. This is achieved through raising awareness that breastfeeding matters, effective support to mothers and their families and restricting promotion of formula milks and foods. The healthy child programme is incredibly proud of the team and the whole workforce for their achievement in gaining stage 2 baby friendly accreditation.”

    The “Shine a Light” scheme allows members of the public to nominate staff who have delivered a fantastic service and made a real difference to their lives. Trust staff are also encouraged to nominate their colleagues.

    On winning the award Lisa said: “I am thrilled that this award recognises the hard work of all of my healthy child program colleagues in achieving Stage 2 of the Baby Friendly Initiative. We couldn't have done this without their support and the dedication of all the Infant Feeding Team. CCS has been incredibly supportive of the journey and I look forward to us gaining Stage 3 next year!”

    Every month a member of staff or a team are selected from a list of nominations as the “Shine a Light” award winner. If you would like to nominate a member of staff or a team who has gone the extra mile for you, you can nominate online at

    Photo: (Hannah Mora - Health Visitor, Jo Beynon - Infant Feeding Advisor/ Nursery Nurse, Mathew Winn, Chief Executive, Clare Leaton - Training Co- Ordinator, Jo Thompson -Infant Feeding Advisor/ Nursery Nurse, Elizabeth Kurleto Slabber -Infant Feeding Advisor/ Nursery Nurse, Lisa Wright - 0-19 Specialist for Healthy Lifestyles/ Infant Feeding - plus Vicki Dye - Service Improvement and Project Support for 0-19 HCP - not in the photo).
  • Fundraiser pounds the streets for dreamdrops

    by Debbie Manning | Sep 12, 2017

    Runner Ricky Taylor, 31, from St Neots, raised almost £1000 after he completed the Great North Run on Sunday 10 September.

    Cambridgeshire Community Services NHS Trust’s charity, ‘dreamdrops’’, is set to receive the donation for children who are either being nursed on Holly Ward or the Special Care Baby Unit at Hinchingbrooke Hospital, or who are being nursed in the community.  The money will be used to purchase those little extras to make life a little more comfortable for children when they are unwell.

    Ricky said: “I choose the dreamdrops charity because I wanted to give something back to a local charity.  Once I read what fantastic work dreamdrops do for the children and the local community that was enough for me.

    “I was due to run on my own, but my friend Ben Reading was doing the run also, so we run together for about 10 miles, which helped me massively.  My training has been a bit sketchy to say the least, and I trained regularly up to 10 miles at a time on the streets of St Neots.  I knew if I could do that then the great crowd in the north east would get me to the finish line, which they did thankfully.”Ricky Taylor - Great North Run - Sept 2017

    The Great North Run is one the biggest half marathons in the world.  Ricky completed the 13.1 mile half marathon in 1 hour 48 mins, and came 5746th out of 44,000 people.

    Anne-Marie Hamilton, Chairman of the ‘dreamdrops’ fundraising committee said: “Thank you Ricky for choosing to run on behalf of ‘dreamdrops’.  You have raised a substantial amount of money for our charity and we cannot thank you enough.”

    Ricky set a modest target of £500, and on Sunday it reached £840.  Ricky’s just giving page is still open, if you would like to help him you can find his page here:

    Money raised through ‘dreamdrops’ is used to provide additional items for the Special Care Baby Unit and Children’s Ward, as well as children who are cared for at home. For further information on how you can help raise funds for the charity please visit or email

    (Photo: Ricky Taylor with his medal after completing the Great North Run.)

  • Outstanding dedication Shines through!

    by Kirstie Flack | Aug 07, 2017
    Raj Shine a Light Award
    Raj Thirunageswaram, MSK physiotherapist and operational team lead, based in Peterborough has been awarded the Cambridgeshire Community Services NHS Trust’s Shine a Light award.

    Raj was nominated by Jayne Davies, clinical lead, for demonstrating excellent leadership skills. He always does this in a calm way and his staff cohorts appreciate his emotional stability, his steadiness and his support. The most recent demonstration of this was certainly above and beyond, to the most extreme.

    During the recent cyber-attack Raj excelled in his duty as team lead for Peterborough when he was called in over the weekend with an urgent I.T. request to turn on all PC’s across 6 sites in Cambridgeshire and Peterborough. His actions were integral to CCS being operational on Monday morning.

    Jayne said: “Raj reassured our business manager Sarah Saul that the work would be carried out, taking details, instruction and relaying back to ensure it took place. He remained calm and acted upon the instructions ensuring that he relayed the information to the admin lead succinctly and promptly. 

    “Just two hours later his wife delivered their new child! What he had failed to mention when taking the call from Sarah and acting upon the instructions was that his wife was in labour and he was rushing her to the maternity unit. This is certainly above and beyond the normal call of duty!”

    Sarah Saul, business manager, DynamicHealth, said: “I am very proud of all my staff that helped MSK stay operational through the cyber-attack and went onto sites to action requests over the weekend. The fact Raj said nothing about him being a bit busy and just ensured the job was done showed his great attitude and dedication. Congratulations to him and his wife on the birth of their second child.”

    The “Shine a Light” scheme allows members of the public to nominate staff who have delivered a fantastic service and made a real difference to their lives. Trust staff are also encouraged to nominate their colleagues.

    On winning the award Raj said: "Ever since I qualified as a physiotherapist I have loved every aspect of it. I thoroughly enjoy working as a team lead for the MSK Physiotherapy at Peterborough and I have learnt a lot by doing this role daily.

    “I believe that “I don't shine if my team doesn’t shine” and this award has come as a big surprise to me. I feel very fortunate to be part of such a positive Dynamic team and would like to take this opportunity to thank everyone who nominated me for this award.”

    Every month a member of staff or a team are selected from a list of nominations as the “Shine a Light” award winner. If you would like to nominate a member of staff or a team who has gone the extra mile for you, you can nominate online at 

    Photo: Matthew Winn, Chief Executive, Jayne Davies, Raj Thirunageswaram and Sarah Saul.

  • Beads of Courage Tea Party

    by Kirstie Flack | Aug 04, 2017


    Beads of courage tea party fun on the drumsMilton Country Park was the place to be on Friday 28th July, were local families celebrated the Beads of Courage second anniversary.

    Children living with long term life-limiting conditions and their families celebrated with a tea party along with members of staff from Cambridgeshire Community Services NHS Trust.

    Mags Hirst, play specialist children's community nursing team said: “Today we are celebrating another year of success for our Long Term Beads of Courage programme.

    “We are very proud that the children's bravery and courage during their journey with life limiting conditions can be marked with beads which can show the different treatments or procedures they have undertaken. The children use their beads in many ways to talk and share their thoughts and feelings with their families, friends and health professionals.

    “We have received generous financial donations during the past year that have paid for 30 children to be enrolled onto the beads of courage programme and are currently looking for funding to carry on the programme into the next year.

    “We send a huge thank you to Mark Hunter at Creative team events Ltd #events-team for the awesome drumming session he held for us at the party which was enjoyed by both children and adults.

    “We also wish to send out thanks to Monkey from Monkey Wellbeing and Monkey’s mum and dad aka Helen and Daniel Sadler for coming to spend the afternoon with us and sending us some fabulous photographs and video footage of the fun and excitement.”

    The event was an opportunity for the children to get together and to show their strings of beads and enjoy a fantastic cake baked and generously donated by Fay Forbes of Proper Cake.Jessica Johnson with her Beads

    Donna Johnson, Jessica’s mum said: “The beads keep Jessica positive and help her get through the procedures she has; she has nearly 4,000 beads, which are from the last two years since the Beads of Courage started.”

    Jessica said: “Mags is really nice, I build up my beads and then Mags comes to see me with them and she also comes out with the nurse to see me.”

    Rebecca with her beadsAlso benefitting from the beads of courage is Becky Harris, Becky’s mum Katherine said: “Becky is 11 years old and has been on the programme for nearly two years. She has chronic lung disease and the beads help Becky to focus on her treatment and give people an understanding of what goes on.

    “She takes her beads into school and explains what each bead means and why she got it.  She sometimes finds it difficult, such as having blood tests, so she looks at her beads and thinks I have done this before and I can do this again.

    “Mags and the team are fantastic. I am always ringing Mags for advice, if we are in hospital she comes and sees us and she regularly comes round and Becky loves her.  She is a great person to have around and so supportive.”

    IMG_0298Matthew Winn, chief executive for the Trust thanked everyone for coming: “It is great to see so many of you and to celebrate another year of work and supporting you and the team and everything they do.  Its awe inspiring to see what this means to the children and their families.

    “There is also a celebration for the team this year, who have been put forward for some national patient and engagement developments awards and they won in two areas in the national awards and were runner up in another.  Absolutely outstanding, no other team has received near to this kind of accolade.

    “Our community teams are very understated and just put their heads down and get on so winning these awards is fabulous.”

    If anyone would like to donate to this worthy cause the charitable fund for donations is TSC13 /1108920/Cambs mental health and primary care trust charitable fund.

    Becky cutting the cakeOllie and Benjamin Black

    Emily Latta (4)  Jack Chambers (2)


    Fun on the Drums
    Jessica (10) and her beads
    Becky (11) and her beads
    Sian Hooban, service manager for Community Children's Nursing Services and Matthew Winn, chief executive
    Becky cutting the cake
    Ollie (7) and Benjamin Black (5)
    Emily Latta (4)
    Jack Chambers (2)

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