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Children's rapid response team

Rapid Response Nurse Practitioners

What we do

The service is a team of experienced Children's Nurse Practitioners who have undertaken additional advanced training including prescribing. We will carry out an initial telephone assessment and face to face review if deemed necessary for patients referred by a clinician. A Face-to-face review appointment will be offered to patients referred by NHS 111.
  • New address: Grove View Integrated Health and Care Hub, Court Drive, Dunstable LU5 4JD.
  • Child Development Centre, Hill Rise, Kempston, MK427EB

The service is available Monday - Sunday, 8am - 6pm (including Bank Holidays).

How to contact our service

Who can refer to us?

  • Luton and Dunstable and Bedford Hospital NHS trusts
  • The Paediatric Emergency Departments
  • Paediatric assessment units
  • Children’s inpatient wards
  • The Urgent GP clinic
  • The children’s Community Nursing teams etc
  • The walk in centre/GPs.
  • Ambulance Service
  • NHS 111 Service (for children and babies aged 0-10 years) A clinic appointment will be given at either the Grove View Intergraded care hub or Child development centre (weekends only at current time).
  • We may contact you by text message or telephone for additional information prior to your appointment.

PLEASE NOTE – WE ARE UNABLE TO ACCEPT DIRECT PARENT REFERRALS INTO THE SERVICE

For further information patient information leaflets can be found here.

Managing Minor Illnesses:  
For information, help and advice on managing minor illnesses, click on the link for advice sheets:  Managing Minor Illnesses

Team contact details:  
Tel: 0333 405 0079 or 07966 025787
Email: luton.ccn@nhs.net 

Further help and Information

For further information about Palliative Care and/or Respire Care across Bedfordshire and Luton, visit:

Our Rapid Response Team has been recognised nationally by NHS England and Improvement. Rapid Response Team

The nurses’ referral route, which allows NHS provider 111 to book children directly into the service, has been highlighted as best practice. The pathway is to be included in a series of case studies on Same Day Emergency Care for its success in reducing the pressure on hospital emergency departments while strengthening urgent care in the community.

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Compliments and complaints
Patient Experience
"Seen very quickly. The nurse was very understanding, approachable and empathetic"  - Luton community paediatrics