Referral Portal LogoReferral Portal
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We will not be accepting paper and email referrals after 31st December 2022. Please see our video on how to use the portal below.

What is the Referral Portal?

The Referral Portal is an online referral system designed for professionals, and will help to streamline the referral process for children and young people into our specialist community health services.  

Currently, only our Community Paediatric services across Beds and Luton will use the new referral system via the portal, but gradually over time we will be bringing our other specialist services online. 

The aim of this Referral Portal will be to enhance data security, will enable referrals to be made to multiple services using one referral process and is part a programme to establish a single point of access for all CCS Children’s Services in Bedfordshire and Luton.

Why are we bringing this new system in?

  • Our service receives a high volume of paper correspondence and referrals. A 2019 audit in Bedfordshire Community Paediatrics suggested a 67:32% split paper/digital.
  • Paper referrals and correspondence is associated with delays in receipt, high processing times including scanning and risks of delay or non-receipt of information.
  • Benefits for our families including automation of sending the Diagnosis Support Pack by email once parent/carer email is provided.

If you are a professional and would like some downloadable information about the portal - click here.

Please note - an email link will be sent during the referral process for external forms/questionnaires (e.g. Conner's) 

Referral Portal

  • CREATE AN ACCOUNT

  • REFERRAL CRITERIA

  • WHO CAN USE THE REFERRAL PORTAL?

  • HOW TO ACCESS THE SERVICE?

  • WHO ARE WE?

  • HOW WILL I HEAR BACK, AND WHEN?

  • DATA PROTECTION AND INFORMATION GOVERNANCE

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"Seen very quickly. The nurse was very understanding, approachable and empathetic"  - Luton community paediatrics