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Going above and beyond wins Trust award

by Kirstie Flack | Jun 09, 2017

Matthew and Julia (final)Julia Michael, ESR OSM programme lead, based in St Ives, has been awarded the Cambridgeshire Community Services NHS Trust’s Shine a Light award.

Julia was nominated by Sarah Saul, business manager, DynamicHealth, for going above and beyond in supporting their service and team.

Sarah said: "Julia has been so supportive to DynamicHealth services with the mandatory training issues that have been faced and the ESR pilot that we have been involved in.

"Julia and her team are helpful,
approachable and aim to solve any issues we throw at them. Julia has also come out to our divisional meeting to explain the challenges and what she, the team and CCS are doing to resolve them. She has met with individuals, helped staff achieve remote access, provided "how to" guides for us all and sent out regular compliance reports.

"She is patient, kind, helpful and the whole team is pivotal to the Trust’s progression onto full ESR delivery and overcoming the IT and system challenges currently being faced and DynamicHealth are very appreciative of all the extra assistance Julia has given to us."

The "Shine a Light" scheme allows members of the public to nominate staff who have delivered a fantastic service and made a real difference to their lives. Trust staff are also encouraged to nominate their colleagues.

On winning the award Julia said: "I was very surprised to have been nominated and to have won this award which was totally unexpected.

"I recognise that this award is a team effort and I am grateful to have both Ellie Fivash and Niamh Robinson working alongside of me supporting all the services to the highest level possible, and this award has now confirmed that we are making a real positive contribution.

I have worked for CCS for over 8 years and have enjoyed all the challenges within my role, even the fact that my Welsh heritage has at times been compromised in certain International Sporting events, but I have taken it in good humour in the spirit of good Equality and Diversity."

Every month a member of staff or a team are selected from a list of nominations as the "Shine a Light" award winner. If you would like to nominate a member of staff or a team who has gone the extra mile for you, you can nominate online at
www.cambscommunityservices.nhs.uk 

Photo: Julia Michael and Matthew Winn, Chief Executive.

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