From today (29 June 2020) Luton parents and carers are being offered a helping hand with a range of issues affecting their young children and teenagers from a brand new confidential text service,

The secure messaging service allows parents and carers to speak to a health visitor or school nurse for any health and wellbeing advice regarding their child for the standard cost of a text. By starting a conversation by text to 07507 331886 they will receive a text message response immediately or within 24 hrs.

Kaye Lewis-Flinch, Clinical Lead for Luton Parentline said: “Anyone who has cared for a child or young person knows that there are issues and problems that come up at every stage of the journey. It might be about a struggle with a toddler to put in place a regular bedtime routine, issues with feeding or needing advice and signposting to local mental health services for a young person.”

“That’s where Parentline comes in, offering a helping hand, the chance to find an answer by consulting the professionals. It’s also a great way to find out how to access other local services. It’s an easy to use service for anyone looking after a child or young person.”

The Parentline team will answer queries from 9am to 4.30pm Monday to Friday, excluding bank holidays except in exceptional circumstances.