ChatHealth

ChatHealth explained

ChatHealth is a secure and confidential text messaging service for young people aged 11 to 19 across Cambridgeshire and Peterborough.

Our team can help with all sorts of issues such as bullying, emotional health, being active, healthy relationships, alcohol, drugs and much more. All young people need to do is text  07480 635 44 to start a conversation.

If a young person texts ChatHealth out of hours, they will receive a bounce back message. The message explains where to get help if their question is urgent and when they can expect a response. 

Texts are usually replied to within one working day and cost the same as a standard text or will come out of the young person contract message allowance.

ChatHealth terms and conditions - for young people

Unless you give permission, we will not pass on anything you say to anyone else, like parents, teachers, or other students - except in extreme circumstances like if the health, safety or welfare of you or someone else is at significant risk.  If we do need to tell someone about something you have told us, we would always try to discuss it  with you first.

For our safety and yours we hold information that you tell us on electronic records that can be seen by other healthcare professionals who all follow the same confidentiality rules - this can include your doctor.  Records are kept for future use.