ChatHealth opens a new line of communication for young people across Cambridgeshire and Peterborough

The Cambridgeshire and Peterborough Healthy Child Programme has successfully implemented ChatHealth – a secure and confidential text messaging service for young people aged 11-19 across Cambridgeshire and Peterborough who are struggling to cope with issues such as bullying, emotional health, relationship problems, alcohol and drugs.

The confidential text messaging service opens a new line of communication to young people and gives them an excellent opportunity to anonymously get in touch with a healthcare professional for that much-needed support with a simple touch of a button.

ChatHealth, which is run by the Cambridgeshire and Peterborough Healthy Child Programme, is available to people Monday to Friday between: 9.30am to 4.00pm. Please note, we will be closed on Monday the 19th of September due to the additional bank holiday. To access the service all users need to do is TEXT 07480 635 443 to start a conversation. Anyone who tries to reach out to ChatHealth for help out of hours will receive a bounce back message explaining where to get help if their question is urgent, and when they can expect a response. Texts are usually replied to within one working day and cost the same as a standard text or will come out of your contract message allowance.

***click here to access 'ChatHealth' terms and conditions***

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Delivering excellence in Children and Young People’s Services:
a partnership between Cambridgeshire Community Services NHS Trust and
Cambridgeshire and Peterborough NHS Foundation Trust.
Funded by Cambridgeshire County Council and Peterborough City Council