by
Rachel Everett
| Apr 27, 2023
This award is an opportunity for patients, families, visitors, and Trust colleagues to say ‘thank you – you made a difference’ to a member of staff or a team for anything (however small!) that helped make their experience of our services better.
We're delighted to announce that our March ‘Shine a Light’ winner is: Charlotte Springall, a health visitor in Great Yarmouth. During her pregnancy and after the birth of her baby, the mother who nominated Charlotte suffered with depression, anxiety and OCD symptoms and nominated Charlotte for the compassionate support she gave her, saying: “Charlotte saw straight through my masking and contacted multiple agencies to try and get me an assessment, diagnosis and treatment. She saved my life just by listening and recognised that acting fine does not mean I am fine.” What a fantastic nomination!
Other nominations this month:
Carleen Moore, Senior Specialist Speech and Language Therapist
Carleen was nominated by Susie Robertson and the nomination detailed her compassionate leadership which has been hugely valuable to the team. Susie said "Carleen has shown a number of very specific examples of compassionate leadership in the last few weeks, in her role as locality coordinator in our team. A member of staff who is leaving the service explained how she will miss working in the locality as Carleen leads in such a calm and positive way".
Bedfordshire & Luton Community Paediatric Service, Luton
The team at Bedfordshire and Luton Community Paediatric service were nominated by Augustina Williams for the phenomenal achievement of the project to reduce waiting times and progress children through an assessment pathway, within less than 12 weeks from January 2023, 1000+ extra children have had an appointment across the service.
Emily Reeve, E-rostering and E-scheduling Deputy Systems Manager
Emily was nominated by Gemma Owen for her help in setting up Health Roster for her team, calling Emily a 'Superstar'!
Reception Team, Peacock and Oak Tree Centre
Samantha Parkin nominated the reception teams at The Peacock Centre and OakTree Centre for their professional, friendly and welcoming manner. Stating they are 'a great asset to CCS'.