Help us thank our amazing staff
From the smallest gesture that made your day to something that you’ll remember for a lifetime ... let us know!
Whether it is someone involved in your care, someone that made a difference when you visited us, or perhaps you want to recognise a fellow colleague within the Trust, just fill in the nomination form and we’ll do the rest.
Every month, our panel will choose one member of staff or a team as the ‘shine a light’ award winner.
Teams will be presented with a voucher for £50 and individual winner's will receive £25. We will also promote their story through our website and newsletters, along with a summary of everyone that was nominated.
Help us say ‘thank you’ - fill in the nomination form here or a hard copy of the form can be found here.
This award is an opportunity for patients, families, visitors and Trust colleagues to say ‘thank you – you made a difference’ to a member of staff for anything (however small!) that helped make their experience of our services better.
Kimberley Wright, Pat Weller, Vanessa Callaghan and Jo Oakey, the Cambridgeshire Dental HealthCare reception team - May 2016
by
Kirstie Flack
| Jun 10, 2016
Hard work, commitment and dedication wins Trust Award
Kimberley Wright, Pat Weller, Vanessa Callaghan and Jo Oakey, the Cambridgeshire Dental HealthCare reception team, were recently awarded the Cambridgeshire Community Services NHS Trust’s Shine a Light award after being nominated by one of their colleagues.
Hazel Byatt, Minor Oral Surgery Service Administration Manager said: “These ladies manage an immensely busy and demanding reception desk whilst always having smiles on their faces.
“The team deal with many patients in pain as well as those who are scared or vulnerable. They are always friendly, welcoming and have a cheery persona about them. Many patients are heard saying what a calm, efficient and welcoming reception desk the service has.
“Patient facing and frontline staff are often the first contact a patient has with a service and these staff make me feel immensely proud and confident we are giving our patients the best experience and service we can offer.
“The reception desk is a hive of activity, most days there are five clinics running which range from dental emergencies, minor oral surgery and community dental clinics. The dental clinics could not function without these amazing staff; they are irreplaceable to the service.”
The “Shine a Light” scheme allows members of the public to nominate staff who have delivered a fantastic service and made a real difference to their lives. Trust staff are also encouraged to nominate their colleagues.
On winning the team said: “As a team we feel very proud to be recognised for our achievements. We always strive to give the best service possible and enjoy being the first point of contact for our busy clinic. Our roles can be very challenging but rewarding. We are always there to help and support each other and this is what makes our team a happy one.”
Every month a member of staff or a team are selected from a list of nominations as the “Shine a Light” award winner. If you would like to nominate a member of staff or a team who has gone the extra mile for you, you can nominate online at www.cambscommunityservices.nhs.uk
(Photo left to right: Kimberley Wright, Pat Weller and Vanessa Callaghan with Matthew Winn, Chief Executive).