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Praising Us

Help us thank our amazing staff

 
From the smallest gesture that made your day to something that you’ll remember for a lifetime ... let us know!
 
Whether it is someone involved in your care, someone that made a difference when you visited us, or perhaps you want to recognise a fellow colleague within the Trust, just fill in the nomination form and we’ll do the rest. 
 
Every month, our panel will choose one member of staff or a team as the ‘shine a light’ award winner.  

Teams will be presented with a voucher for £50 and individual winner's will receive £25.  We will also promote their story through our website and newsletters, along with a summary of everyone that was nominated.
 
Help us say ‘thank you’ - fill in the nomination form here or a hard copy of the form can be found here.


This award is an opportunity for patients, families, visitors and Trust colleagues to say ‘thank you – you made a difference’ to a member of staff for anything (however small!) that helped make their experience of our services better.  


 

Please find a list of previous winners below.

Winner - March 2014

by Kirstie Flack | Apr 03, 2014

Sister Jacqueline Young, Parkinson’s Disease Specialist NurseJacqueline Young Shine a Light Winner

Jacqueline was nominated by the niece of one of her patients for taking the time to listen and care for her uncle. He had never come to terms with the condition he had and stopped doing all the things he enjoyed.  Jacqueline listened to him and then explained what Parkinson’s was and looked at what was going wrong with his daily life.  She was firm but fair with him, and set small goals that he could achieve.  Her understanding of the condition and her uncle’s needs were excellent.

She turned the light back on for him!  He is more positive about life and his limitations and has taken on board the challenge of living with Parkinson’s.  He has also met other members of the team who again have been valuable in his recovery.  We need more people like Jacqueline, the unsung heroes of the NHS!

Congratulations to Jacqueline.

Other nominations included:

The Minor Injuries North Cambs Hospital, Nurse Practitioners

The team were nominated by Michele Hutton, their team lead for their support.  They have been given winter pressure money from the Queen Elizabeth Hospital in King’s Lynn to open at weekends to relieve the pressure on A&E. This is only until the end of April at present and it is not part of their contract to work weekends and without staff agreeing to work the weekends there would not have been a successful outcome.

Feed back has been good from the people of Wisbech and the surrounding areas and they appreciate that we have opened all be it on a short term basis.

Dr Nigel Kemp, Podiatrist, Ramsey Road Clinic, St Ives

Dr Kemp was nominated by a patient for “just being a very nice man.”  He put a “scaredy-cat” at complete ease during some very uncomfortable treatment on his toe. He is a proper gentleman and just a nice person! This person was so at ease that it did not bother him to go for his treatment, which is a huge thing for this patient.

Evelyn Community Head Injury Service, Brookfields Hospital

The team were commended by a patient for the recovery program they ran after his recent brain injury and the caring and supportive way they carry out their treatment, which is done in a professional manner.  Also the support they give to the families of the service users to help them understand what the person with the brain injury is going through. If it was not for their hard work he would not be the person he is today.  All the team give 100% in the care they provide and the program changes peoples live for the better.  The help they give is outstanding.

Deborah Fox and Hilary Heath, Occupational Therapist, Neuro Rehabilitation, Hunts

Deborah and Hilary were nominated by Andrew Bateman, for the excellent, life saving care they gave to a suicidal  patient.  Deborah stayed with the patient until the care that was needed was given. Once the ambulance came, with the support of Hilary they traveled with the patient and stayed with him in hospital until they were certain that the teams taking over were clear about the risks and issues - "a proper handover."  Their compassionate and determined focused work has saved a life and ensured he got the treatment he needed. They have also reflected on the episode with their team and thought through the implications for our suicide risk policy. This work exemplifies clinical leadership at its best.

Congratulations to you all!

 

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