The national NHS staff survey results have been published today and once again reflect the compassionate, supportive and inclusive culture we've created together at Cambridgeshire Community Services NHS Trust.

The chart below summarises the results (benchmarked against 14 other community trusts nationally) that are aligned to the seven elements of the People Promise, which sets out in the words of our NHS people what would make the NHS the best place to work, plus two additional themes: staff engagement and staff morale.

1,627 members of staff (61% of our workforce) completed the survey, and our results are the dark blue columns below and show that:

Staff rated CCS the best performing community trust nationally for eight of the nine themes:

We are compassionate and inclusive
We are recognised and rewarded
We each have a voice that counts
We are safe and healthy
We are always learning
We work flexibly
We are a team
Morale

For staff engagement, we were just 0.1 mark below the best performing community trust nationally.

What our staff told us:

91% felt that their role makes a difference to patients/service users
86% felt that care of patients/service users is CCS’ top priority
76% would recommend CCS as a place to work
84% said that if a friend or relative needed treatment, they’d be happy with the standard of care provided by CCS
81% felt valued by their team
85% felt the people they work with are polite and treat each other with respect
85% said they would feel secure raising concerns about unsafe clinical practice

Anita Pisani, Deputy Chief Executive at CCS, said: “We’re incredibly proud of the positive culture we’ve developed together at CCS.

“However, despite having consistently good staff survey results, we are not complacent and recognise it is a challenging time for the NHS and there is always room for improvement.

“As always, we will be reviewing these results with our staff networks, local staff side representatives and service leads, and will work together to develop a focused plan to ensure we’re doing all we possibly can to further enhance the working lives and wellbeing of all our people.”