Cambridgeshire Community Services NHS Trust (CCS NHST) has been honoured with the prestigious Carer Friendly Tick award from Caring Together Charity, recognising its dedication to supporting staff with caring responsibilities through inclusive workplace initiatives and policies.

The Carer Friendly Tick award acknowledges CCS NHST’s commitment to fostering a work environment that supports and values working carers. The award’s judging panel commended CCS NHST for its “exemplary” Employment Adjustments Passport, noting it as a model of best practice and “gold standard” support. Additionally, the Trust’s policies on paid carers leave and the formation of a Caring Responsibilities Network were highlighted as standout contributions to carer support within employment.

Established in September 2023, the  Caring Responsibilities Network is for those on maternity/paternity leave or who have parental responsibility roles as well as individuals who are working carers of loved ones or wish to act as allies. Its aim is to unite anyone with caring responsibilities across the trust and foster a supportive community and  dedicated space where colleagues can share their experiences, offer advice, and signpost to resources, strengthening a culture of inclusivity.

Angela Hartley, Deputy Director of Workforce, said: “I’m delighted we’ve been awarded the Carer Friendly Tick award as it not only recognises our commitment to supporting our people to balance their professional roles with their personal caring responsibilities, it also reflects our dedication to fostering a compassionate and inclusive workplace culture.

“We understand the unique challenges faced by staff who are also carers, and we are committed to providing them with the flexibility, understanding, and resources they need to thrive both at work and in their caregiving roles. Achieving this accreditation is a testament to our ongoing efforts to create a supportive environment where all staff feel valued and empowered.”

Sharon Lapao, Advocate for the Caring Responsibilities Network, said: “I pursued the Carer Friendly Tick award because I truly felt CCS NHST deserved recognition for the supportive culture we’ve built for working carers. The understanding and flexibility I’ve experienced here, both from my team and my line managers, have empowered me to continue growing in my career. This support is something I haven’t encountered elsewhere, and it’s made all the difference.”

Supporting carers in the workplace has become increasingly important, with at least one in seven workers balancing work and caring responsibilities. In fact, each day, 600 people are forced to leave their jobs due to these challenges. This award signals CCS NHST’s dedication to retaining and supporting these vital members of our  workforce

For further information, please contact Cambridgeshire Community Services NHS Trust’s Communications Team on 0300 555 6655 or email ccs.communications@nhs.net

Pictured left to right:

Sharon Lapao – Network Advocate for CCS NHST Caring Responsibilities Network

Anita Pisani – Deputy Chief Executive CCS NHST