Laura Kaye, Speech and Language Therapist, based in Chesterton, has been awarded the Cambridgeshire Community Services NHS Trust’s Shine a Light award.

Laura was nominated by her colleague Lynne Millard, Speech and Language Therapy team leader, Cambridge on behalf of the mother of one of her patient’s, for the outstanding care and professionalism shown towards the family.

Lynne said: “I would like to nominate Laura as she often receives feedback from patients and as her manager I regularly receive verbal thanks and comments about her care and professionalism. This time, the parent of the little boy she was working with attached a video to show her son talking in his assembly. This may seem quite a straightforward thing to do but not if you have previously been unable to speak. We are lucky to have Laura in our team and I felt this particular email demonstrated the type of feedback and recognition she often receives and definitely deserves!”

The email read: “Hi Laura, I hope you are well. My son had a speaking part as a weatherman in his school assembly today; I took a video and wanted to send it for you to see. My son speaks so well, please watch it and know how eternally grateful we are to you. Thank you and best wishes.”

The “Shine a Light” scheme allows members of the public to nominate staff who have delivered a fantastic service and made a real difference to their lives. Trust staff are also encouraged to nominate their colleagues.

On winning the award Laura said: “I am delighted to have won this month’s Shine a Light award. I really appreciate the recognition of my role and would like to extend this to my whole team who do a wonderful job of supporting families and children with a range of communication difficulties.

“It is so nice to receive this kind of feed back and know the positive impact I've had. I enjoy my job so much and am privileged to work with such a range of families and see the children progress with the right support in place. Our role as Speech and Language Therapists includes carrying out direct therapy sessions as well training parents and other professionals to encourage and develop children’s communication skills. Empowering others to make a difference in this way really is one of the most satisfying aspects of my role.”

Every month a member of staff or a team are selected from a list of nominations as the “Shine a Light” award winner. If you would like to nominate a member of staff or a team who has gone the extra mile for you, you can nominate online at www.cambscommunityservices.nhs.uk

For further information contact Cambridgeshire Community Services NHS Trust’s Communications Team on 01480 308266 or email mailto:ccs.communications@nhs.net 

Photo: Laura Kaye and Matthew Winn, Chief Executive.