Luton children's: how coronavirus is affecting our services

Last updated 23 March 2020

In order to deliver the best possible patient care during the coronavirus outbreak, we will be reorganising aspects of our services. Please see the details below and for which services will be continuing, what changes will be made, and what will be suspended until further notice. Please also check back to this page in future for further updates

Service contact details

Our services remain contactable and responsive. Please get in touch on the telephone lines specified below.

For Luton children’s services, please phone our single point of contact number on: 0333 405 0087.

The only exceptions to this are:

  • Our children’s community nursing, continuing care and rapid response services can be contacted on: 0333 405 0079
  •  Our nutrition and dietetics service (for children and adults) can be contacted on: 01582 707400
  • ChatHealth confidential text messaging service for 11-19 year olds: 07520 616070

Our social media channels will continue to deliver updates on TwitterFacebook and Instagram.

Changes by service

Safeguarding services: will deliver only Multi Agency Safeguarding Hub (MASH); statutory child
protection meetings and home visits; and direct safeguarding (reducing time spent on Serious Case
Reviews (SCRs).

Looked After Children team: will only deliver services to meet prioritised needs (e.g. those at
increased risk of harm from social isolation); safeguarding work (case review not routine checks);
telephone advice (could be undertaken regionally); and initial health assessments (see community
paediatricians below).

Pre-birth and 0-5 service (health visiting): will deliver only ante-natal visits and support (joint
approach to be developed with midwifery colleagues); telephone and text advice (digital signposting);
new birth visits; follow up of high risk mothers, babies and families; Guthrie (blood spot) screening

School nursing (5-19): will deliver only telephone and text services, safeguarding and specialist
school nursing services

Children’s community nursing services: will deliver only urgent care; continuing care and end of life

Occupational therapy, speech and language therapy, dietetics: will deliver only urgent care

Community paediatricians: will deliver only services/interventions deemed clinical priorities, child protection medicals, telephone advice, and urgent referrals for LAC initial health assessments (some routine referrals may be delayed with appropriate support e.g. initial basic advice)

Newborn hearing screening: will deliver only maternity unit based screening including PKU.

Epilepsy service: will deliver only urgent care services.

The following services will stop:
· Audiology services
· Vision screening

FileTypeSizeUploaded onDownload
Luton Parent Carer Forum - 12 May 2020PDF4.66 MB12 May, 2020 Download
Maternity Flyer CV19 - Planning Your BirthPDF822.94 KB11 May, 2020 Download
Maternity Flyer CV19 - Parent InformationPDF794.36 KB11 May, 2020 Download
Maternity Flyer CV19 - Looking After YourselfPDF653.06 KB11 May, 2020 Download
Luton-and-Bedfordshire-Crisis SupportPDF5.46 MB15 Apr, 2020 Download
Parent Advice sheet - COVID Beds and LutonPDF481.67 KB15 Apr, 2020 Download
Advice for parents when child unwell or injured - 140420PDF272.17 KB14 Apr, 2020 Download
Supplies of Medicines During COVID 19 Statement from NHS Luton CCG - 9th April 2020PDF372.29 KB14 Apr, 2020 Download
Babies Cry, You Can Cope - March 2020PDF433.48 KB09 Apr, 2020 Download
Coronavirus-Parent-information-for-newborn-babies-080420PDF1.20 MB09 Apr, 2020 Download
Illnes-in-newborn-babies-leaflet-080420PDF1015.83 KB09 Apr, 2020 Download
Specialist Children's Service Essential Care Delivery - 8 April 2020PDF332.41 KB08 Apr, 2020 Download
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Patient Experience
"Seen very quickly. The nurse was very understanding, approachable and empathetic"  - Luton community paediatrics