Easy read and translate
Local services
Contact us
Our headquarters is based at:
Units 7-8
Meadow Lane
St Ives
Cambridgeshire
PE27 4LG
Please ensure that you address all mail to the relevant named person or department.
Useful contacts
We do not operate, commission (pay for) or manage any GP surgeries or hospitals. For example, Addenbrookes Hospital or Peterborough City Hospital.
General enquiries: ccs.reception-meadows@nhs.net
Finance: ccs.financequeries@nhs.net
Freedom of Information: ccs.accesstoinfo@nhs.net
Access to records: ccs.accesstoinfo@nhs.net
Communication and media: ccs.communications@nhs.net
Questions, comments and queries
Have any questions or comments on your care, or the care of someone you know? A query regarding our services or you can't find what you are looking for?
Call 0300 131 1000 or email ccs-tr.pals@nhs.net.
Accessibility information and guides
AccessAble
View our detailed access guides.
Find information about getting there, access, toilets and parking.
Visiting our sites
Find out about the main sites our service users may visit.
Other services and NHS organisations
You may be experiencing difficulties, have concerns with other NHS organisations or other services involved in your care.
CCS PALS are unable to help with compliments, comments and complaints about other organisations. You will need to contact the organisation directly.
For GPs and general dentists, contact NHS England on 0300 311 2233.
Contact the local authority responsible for social care in your area.
(Cambridge University Hospital NHS Foundation Trust)
Contact Addenbrookes (Cambridge University Hospitals NHS Foundation Trust) on 01223 216756.
(Cambridgeshire and Peterborough NHS Foundation Trust)
For Cambridgeshire and Peterborough adult and older people's services and mental health care, contact CPFT on 0800 376 0775.
(East London NHS Foundation Trust)
For Bedfordshire adult services, contact ELFT on 0800 783 4839.
For Bedfordshire and Luton mental health and learning disabilities, contact ELFT on 0800 0131 223.
(North West Anglia NHS Foundation Trust)
Contact Hinchingbrooke Hospital (North West Anglia NHS Foundation Trust) on 01480 428964.
Luton and Dunstable University Hospital NHS Foundation Trust
Contact Luton and Dunstable University Hospital NHS Foundation Trust on 01582 497990.
Peterborough City Hospital and Stamford and Rutland Hospital
(North West Anglia NHS Foundation Trust)
Contact Peterborough City Hospital and Stamford and Rutland Hospital (North West Anglia NHS Foundation Trust) on 01733 673405.
Queen Elizabeth Hospital King's Lynn NHS Foundation Trust
Contact Queen Elizabeth Hospital on 01553 613351 or 01553 613343.