Bedfordshire: how coronavirus is affecting our services

Last updated 8 April 2020

In order to deliver the best possible patient care during the Coronavirus outbreak, we will be reorganising aspects of our services. Please see the details below and for which services will be continuing, what changes will be made, and what will be suspended until further notice. Please also check back to this page in future for further updates

Service contact details

Our services remain contactable and responsive. Please get in touch on the telephone lines specified below. 


Please call our single point of access for all Bedfordshire children’s services: 0300 555 0606

The only exceptions to this are:

  • Our community nursing and continuing care services: 01234 310103.
  • Our nutrition and dietetics service (for children and adults): 01582 707400.
  • Parentline, our confidential text message service connecting parents and health visitors, will continue to be available to text on 07507 331456.
  • ChatHealth, our confidential text messaging service for 11-19 year olds will continue to be available to text on 07507 331450.
  • Our nurse led clinic for parents of children with additional needs ( for support / advice re behaviour, sleep, continence etc). Daily advice line:  Mon-Fri 9.30-11.30 & Thurs 1.30-2.30 pm - 01234 301271 


Acquired Brain Injury Service: 01582 709037
Neuro rehabilitation and early supported discharge stroke service: 01582 707651

Please also follow us on Twitter and Facebook for further updates. 

Changes by service


8 April 2020 - click here to access the latest information regarding our Specialist Children's Service Essential Care Delivery

Safeguarding services: will deliver only Multi Agency Safeguarding Hub (MASH); statutory child protection meetings and home visits, and direct safeguarding (reducing time spent on Serious Case Reviews (SCRs).

Looked After Children team: will only deliver services to meet prioritised needs (e.g. those at increased risk of harm from social isolation); safeguarding work (case review not routine checks); telephone advice (could be undertaken regionally); and initial health assessments (see community paediatricians below).

Pre-birth and 0-5 service (health visiting): will deliver only ante-natal visits and support (joint approach to be developed with midwifery colleagues); telephone and text advice (digital signposting); new birth visits; follow up of high risk mothers, babies and families; Guthrie (blood spot) screening.

School nursing (5-19): will deliver only telephone and text services, safeguarding and specialist school nursing services.

Children’s community nursing services: will deliver only urgent care; continuing care and end of life care.

Occupational therapy, speech and language therapy, dietetics: will deliver urgent care services only.

Community paediatricians: will deliver only services/interventions deemed clinical priorities, child protection medicals, telephone advice, and urgent referrals for LAC initial health assessments (some routine referrals may be delayed with appropriate support e.g. initial basic advice).

New born hearing screening: we will deliver maternity unit based screening including PKU.

The following services will be suspended until further notice:

  • Audiology
  • Vision screening
  • Oral health improvement


Neuro-rehabilitation (multi-disciplinary) – stroke, head injury and neurological conditions

  • We will focus on working with hospitals and ABI units to facilitate hospital and placement discharges 
  • We will deliver urgent care services only e.g. early supported stroke discharge work
  • We will continue to deliver support for patients with urgent swallowing needs

All other services will be suspended until further notice.


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