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Children's rapid response team

Children's Room Luton Treatment Centre #2

What we do

The service is a team of experienced Children's Nurse Practitioners who have undertaken additional advanced training including prescribing. We will carry out an initial telephone assessment and if required we will ask you to attend our clinic based at: 
  • New address: Grove View Integrated Health and Care Hub, Court Drive, Dunstable LU5 4JD.
  • Child Development Centre, Hill Rise, Kempston, MK427EB

The service is available 8-6 pm Monday to Friday (including Bank Holidays).

How to contact our service

Who can refer to us? 

  • The Paediatric Emergency Department, Paediatric Assessment Unit
  • Children’s Inpatient Wards and the GP Urgent Clinic at Luton and Dunstable Hospital and Bedford Hospital
  • The Children’s Community Nursing Teams
  • 0-19 team
  • The walk in centre/GPs.
  • Ambulance Service
  • NHS 111 Service (for children and babies aged 0-16 years).  A direct telephone booking appointment will be given for a telephone assessment and a clinic appointment will be given if required. 

Once referred to the service, you will be given the direct contact details for the rapid response team. 
If you are worried about your child, please call 111 for health related advice or dial 999 in an emergency.

For further information patient information leaflets can be found by clicking here.

Managing Minor Illnesses:  
For information, help and advice on managing minor illnesses, click on the link for advice sheets:  Managing Minor Illnesses

Team contact details:  
Tel: 0333 405 0079 or 07966 025787

Further help and Information

For further information about Palliative Care and/or Respire Care across Bedfordshire and Luton, visit:

Our Rapid Response Team has been recognised nationally by NHS England and Improvement. Rapid Response

The nurses’ referral route, which allows NHS provider 111 to book children directly into the service, has been highlighted as best practice. The pathway is to be included in a series of case studies on Same Day Emergency Care for its success in reducing the pressure on hospital emergency departments while strengthening urgent care in the community.

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Compliments and complaints
Patient Experience
"Seen very quickly. The nurse was very understanding, approachable and empathetic"  - Luton community paediatrics