Home Enteral Tube Feeding Service

Providing assessment and continuing support for patients with tube feeding in the community.

Who we are

The Home Enteral Feeding Team (HEFT) comprises Dietitians, Dietetic Assistants and Administration support. The service is for children and adults living with a feeding tube in Luton and South Bedfordshire. The service is countywide across Bedfordshire for adults living with a learning disability.

What we do

We provide assessment and continuing support for patients with enteral feeding in the community. Patients are seen in an appropriate community setting or at home.

Enteral feeding or tube feeding involves providing liquid nutrition to patients who are unable to meet their nutritional requirements from oral diet. Our service is here to make sure your diet plan is suitable for you and meets your nutrition and hydration needs.

A company called Nutricia Homeward supply our patients with regular deliveries of their feed and equipment. Nutricia Homeward also provide a nursing service to support with equipment and tube care.

Some of our patients will have their feeding tube supplied by Vygon. 

Contact Details

Community Dietitians

Contact us to discuss any concerns or queries about your diet plan

Telephone: 01582 521191 (If there no answer please leave a voicemail – the voicemail is monitored regularly throughout the day)

E-mail: ccs.beds.hef@nhs.net

Monday-Friday 8am-4pm

Nutricia Homeward Service

For order and deliveries queries

0800 093 3674 or 0333 003 2974

Mon-Fri 8am – 8pm, Sat 9am – 1pm

Website: www.nutriciahomeward.co.uk

Nutricia Nurse

The Nutricia Nurses are able to support pump, equipment and tube queries

0345 7623 668 or 0800 093 3672

Monday-Friday 9am-5pm

24 Hour Nutricia Nurse Helpline

For out of hours support relating to your pump, equipment or tube

Telephone: 0800 093 3672

Vygon

Contact the home delivery team at Vygon to request replacement tubes or additional equipment

0800 074 8801 or 01793 748911

In an emergency, please call 111 or attend A&E

Useful Resources

  • Support group for people receiving artificial nutrition:

    PINNT website (http://pinnt.com/Home.aspx)

  • People registered with Nutricia Homeward can find out more about the service and check stock online:

Nutricia Homeward Online (www.nutriciahomeward.co.uk)

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"Seen very quickly. The nurse was very understanding, approachable and empathetic"  - Luton community paediatrics