Patient Experience

Do you need any help or advice about care or services you have received from the Trust? Do you have a concern or query you would like to raise? Contact our PALS team.

Do you want to see the records we hold on you? Or do you want to make a Freedom of Information request to the Trust? Visit Obtaining Info about Us

Do you have some feedback you would like to give us about your care or the care received by a loved one? You can provide us with your feedback in a variety of ways, in person, over the telephone or by clicking on this link and completing our Patient Experience survey. Do you want to see what others say about us? Visit Compliments, Comments and Complaints

Would you like to help us, either by raising funds or giving your time as a volunteer? Visit Helping Us

Help us thank our amazing staff, nominate one of our employees for a Shine A Light Award

We're taking on board the recommendations from the Francis Report into the care provided by Mid-Staffordshire NHS Foundation Trust and would like to hear your views. 

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Compliments and complaints
Patient Experience
The staff are wonderful; the receptionists were polite and efficient, the nurses I have seen, were incredible.