Recite Me Logo Easy Read and Translation

News

Quality is at the heart of all we do

by Phillipa Davies | Sep 13, 2018

Annual report 17-18 coverWe are proud to provide high quality services that enable people to live healthier lives and receive care closer to home.

A few highlights include:

• Launching iCaSH Express Test in Bedfordshire, Norfolk and Suffolk where anyone aged over 16 with no symptoms, can test quickly and easily for sexually transmitted infections, using an online and postal service, without the need to visit a clinic.

• Successfully completing two ‘Primary Care Home’ projects in Luton in partnership with GPs to improve clinical outcomes. The first involved comprehensive medication reviews for patients over the age of 75 taking more than 10 medications. The second engaged diabetic patients, particularly of South
East Asian origin, in structured education programmes.

• Introducing the Norfolk Just One Number single point of access and care co-ordination hub. This new approach enables parents and professionals to speedily access consistent and evidence based services, from the right healthcare professional within our Healthy Child Programme services.

• Redesigning, with partners, a new integrated community musculoskeletal (MSK) model, which will bring together closely related MSK specialities - orthopaedic, pain management, rheumatology and spinal.

• Introducing Chathealth in Cambridgeshire, a text based service that allows young people to seek advice and guidance on a range of issues from local health professionals.

• Supporting staff at our Oliver Zangwill Centre for Neuropsychological Rehabilitation and within our iCaSH service, to complete the Health Education East Quality Improvement Fellows Programme. This will result in the design of a client evaluation system for neuro-rehabilitation patients and improve the
wellbeing of people living with HIV through clinical psychologist-led support groups.

To read more about our achievements, please see our latest Annual Report 2017-18.

Latest News
Compliments and complaints
Patient Experience
The staff are wonderful; the receptionists were polite and efficient, the nurses I have seen, were incredible.