News

  • Fun Run raises money for local children’s unit

    by Debbie Manning | May 22, 2017

    On Saturday 13 May over 350 people took part in the first ever Children's unit 10K event.  

    The event took place at Hinchingbrooke Country Park where people took part in a 5k or 10k run, or a 5k walk and buggy/wheelchair push. The participants were of all ages, from 8 week old babies in prams to grandparents. They included staff, patients and their families and members of the general public.Fun Runners

    Matthew Winn, Chief Executive of Cambridgeshire Community Services NHS Trust which runs Holly ~Ward and the Special Care Baby Unit was there to start both the run and the buggy push and said: “We were overwhelmed by the fabulous support shown by local families who, alongside our amazing staff, did a fantastic job raising funds for our children’s services.

    “A huge thank you also to staff, the Rotary Club and members of Dreamdrops (Huntingdon’s Children’s Charity) who helped marshal the event, as well as the Kier Group, Tesco and Little Aqua Swim for sponsoring us and raising money for new equipment. The atmosphere was fantastic and everyone had a great time.”

    The event was the brain child of Dr Kate Riley and Staff Nurse, Kathryn Childs, who after struggling to put a drip in an unwell toddler decided that if they had a piece of equipment called an Accuvein the procedure would have been easier and more importantly less traumatic for their young patient.

    Kate said: “The Accuvein is a special infra-red light which allows the position of blood vessels not visible to the naked eye to be identified. The cost of this device is £3000 and the majority of those in use around the country are purchased following fund raising events. Every penny raised by the participants will be used towards the purchase of the Accuvein.

    “I am so pleased with how the event went and I am delighted that we will almost certainly be able to buy the equipment we need to make blood tests and drips easier for babies and children. I want to say a huge thank you to all involved – and yes we may do it again next year!”

    The target was to raise £7000 to cover the cost of two Accuveins and stands. Thanks to everyone’s support they have already raised over £6000! Anyone wishing to make a donation can do so via the justgiving page at: www.justgiving.com/fundraising/childrensunit10kFamily and Friends of Mya Best who ran in her memory

  • Exceptional Support to local family wins Trust’s award

    by Kirstie Flack | May 03, 2017
     

    Jan Wilkins shine a light winnerJan Wilkins, family support practitioner, based in Fulbourn, has been awarded the Cambridgeshire Community Services NHS Trust’s Shine a Light award.

    Jan was nominated following the team receiving a letter from the father of one of her patient’s for the exceptional support and care she showed to the family during a very traumatic time.

    The nomination reads: “I started to see Jan in 2015 and she helped me understand that our daughter’s health was deteriorating much worse and faster than I could ever admit to.

    “After our appointment at Kings Hospital, where we were told she had only six to twelve months left to live, it was Jan who was there to pick up the pieces and support us when our whole world fell apart.

    “Jan helped us over the following months on what to expect, helped us tell our son that she was going to pass away and even advised us on making arrangements for her passing and cancellation of medical supplies, disability car and DLA payments.

    “She monitored my low moods and anxiety as I grieved and helped me to grieve by going through all the tasks of mourning and checked to see if I was becoming depressed by giving me questionnaires to complete.

    “Without all of Jan’s help through the time we have known her I do believe we would have all fallen apart. Thank you Jan for all your hard work and support you have given to us it is appreciated by us all and will never be forgotten. It’s a real shame the allocated time with us has gone as quickly as we still have so much to talk about and I will miss making you your horrible green tea! You truly are one of the kindest people I have met in a very long time. Keep up the fantastic work, you are a really important part of your team and we are so grateful for everything you have done for us.”

    The “Shine a Light” scheme allows members of the public to nominate staff who have delivered a fantastic service and made a real difference to their lives. Trust staff are also encouraged to nominate their colleagues.

    On winning the award Jan said: “I am thrilled to have won the 'shine a light award' and appreciate the acknowledgement of my role within the Children's Community Nursing Team.

    “It is not always easy to provide psychological support to parents who are facing or grieving for the loss of their child, but it is a privilege to journey alongside them, providing counselling and/or Cognitive Behaviour Therapy to help them cope with their thoughts, emotions and behaviours.

    “It is difficult to measure outcomes within this specialist role, so it was especially validating to receive the feedback from the bereaved father that I worked with in preparing him for the death of his child and providing bereavement counselling afterwards."

    Every month a member of staff or a team are selected from a list of nominations as the “Shine a Light” award winner. If you would like to nominate a member of staff or a team who has gone the extra mile for you, you can nominate online at www.cambscommunityservices.nhs.uk

    Photo
    :
    Jan Wilkins, Family Support Practitioner and Matthew Winn, Chief Executive.

  • Easter fun raises money for local Children’s Unit

    by Kirstie Flack | Apr 13, 2017
    Fundraisers and competition winners - Huntingdon Police HQ
    Cambridgeshire Community Services NHS Trust’s charity ‘dreamdrops’ has received a donation of £162 for the Children’s Unit at Hinchingbrooke Hospital.

    The money, was donated by Churchill Catering Ltd, part of Cambridgeshire Police headquarters, through an Easter charity event with all proceeds going to a charity of their choice, this year they chose ‘dreamdrops’.

    Anne-Marie Hamilton, Chairman of the ‘dreamdrops’ fundraising committee said: “We are extremely grateful to Churchill Catering for their very generous donation. 

    “The money will be used to purchase sensory toys for the new Autism Friendly area in the Children’s Outpatient area.”

    Philip Valentine, from Churchill Catering said: “’dreamdrops’ was chosen as our local charity this year and staff and officers at the Police headquarters guessed how many eggs were in a jar at a cost of £1 per go, and we also sold homemade cupcakes at 50p each. All the proceeds raised will go to ‘dreamdrops’. It was a huge success and we were more than happy to help the local children’s unit.”

    Money raised through ‘dreamdrops’ is used to provide additional items for the Special Care Baby Unit and Children’s Ward, as well as children who are cared for at home. For further information on how you can help raise funds for the charity please visit www.dreamdropschildrenscharity.org or email dreamdrops.dreamdrops@nhs.net. 

    (Photo: Left to right – Lesley Baldock, Karen Cooper, Competition winners Bill Nisbett, Lucy Thomson, Anne-Marie Hamilton, Chairman of dreamdrops, Philip Valentine, Tina Young and Nina Hull).

  • ​ “Definite improvement” in health reviews for Looked After Children under 5 years old across Norfolk

    by User Not Found | Apr 04, 2017

    Kirsten Francis, Head of Locality, Norfolk children and young people’s health services explained:  
     
    “Most children become ‘looked after’ as a result of abuse and neglect.  Although they have many of the same health issues as their peers, the extent of these is often greater because of their past experiences. Delays in identifying and meeting these children’s health and emotional well-being needs can have far reaching effects on all aspects of their lives, including reaching their full potential and leading happy and healthy lives as adults. 
     
    “We have a team of 13 health visitors who are passionate about providing timely, good quality health reviews for Looked After Children under the age of 5.  Additional training provided this year in partnership with the Norfolk Designated Safeguarding Team has supported their development and skills and 100% of reviews this year have been undertaken in a timely way with identified actions fully completed.  Quarterly audits also highlighted that the reviews are age appropriate and capture all of the child’s physical, behavioural and emotional development needs utilising information from health professionals, parents and the children themselves.
     
    “The positive feedback we are receiving and knowing that we are making a real difference to these children’s lives is really rewarding and we cannot commend highly enough the skills and commitment of our Looked After Children health visitors.” 
     
    Gemma, a foster carer living in Norfolk said: “I have noticed a definite improvement in the Health Visiting team for Looked After Children over the past year.  It’s really helpful because the children have lots of professionals in and out of their lives and it can be quite distressing for them.  Having that knowledge of the whole system and the process is really helpful, especially when the health visitors can come to looked after children reviews and have their input.  It’s definitely a big improvement.”
     
    Helen Gray, Health Visitor explained why her work with Looked After Children is so important to her: “I come to work because I want to make a difference to these children, it’s really important to me.  All of the health visitors in the team are really passionate about our work and we can see the importance of continuing to move forward and ensure these children achieve the best outcomes.”
     
    Sarah Barnes, Public Health Commissioning Manager for Children and Young People at Norfolk County Council said “There are many reasons a child comes into care, and this can have a negative impact on their health and wellbeing. The specially trained Health Visitors will listen to babies and young children using a variety of communication techniques including play. They do an excellent job monitoring the health and emotional wellbeing of these young children to help ensure they have the best start in life”
     
    To find out more about Norfolk’s health visiting services for Looked After Children visit: https://www.youtube.com/watch?v=Z7c9gCJ0Gj0  

  • Young, first time mums and dads across Norfolk are getting the support they need

    by User Not Found | Mar 30, 2017

    Becoming a mum or a dad can be a challenging time particularly if you are a teenage parent. Norfolk’s Family Nurse Partnership is ensuring young, first time parents are getting all the help and support they need.

    Lisa Lorenzen, Family Nurse Partnership Supervisor explains:

    “Our sole aim is to make a difference to the lives of young parents and children, recognising that the earlier in pregnancy we can engage with them, the better the outcomes will be for both mum and baby. At any one time over the last 12 months, each of our eight experienced nurses will have supported up to 25 families to promote behaviour change, build healthy relationships with others, provide sensitive and responsive care giving to their babies and children and find additional support networks within their local communities.  

    Talking about the difference the Family Nurse Partnership has made to her, young mum Louise Witney said:  

    “They’re not just there for the children, they’re there for us.  The family nurse partnership has been brilliant – so thank you!”

    Dad Kelvin Myhill, agreed, adding “The Family Nurse Partnership has helped us a lot with the information, support and help they gave us.”

    Sam Fidler, Family Nurse shared her enthusiasm for the positive impact the service is having:

    “I love working with teenage parents. Often teenage parents have had real challenges in their lives so by talking about these things in pregnancy we can build on their strengths and help them achieve their goals. Having a positive influence on somebody’s life is the greatest reward for me.”

    Looking forward to further improvements in the coming months, Lisa Lorenzen commented:

    “During 2017, we will be introducing a new service for all teenage parents across the county, incorporating and bringing together the learning and positive outcomes from the Family Nurse Partnership.  We are confident that this new model will support young parents develop into confident, caring and resourceful young parents able to give their children the best start in life.”

    Sarah Barnes, Public Health Commissioning Manager for Children and Young People at Norfolk County Council said:

    “It’s a real skill building young parents confidence and patience. The Family Nurse Partnership is an evidenced based programme designed to support early intervention for young parents. Parenting is one of the most important responsibilities we will ever take upon us. Young parents need support to know how to raise happy responsible children and know how to deal with the day to day stresses of being a parent.  By widening the offer to all teenage parents across Norfolk the service will be able to support the improved life chances of young parents and their children and families.“

    To find out more about Norfolk’s Family  Nurse Partnership visit: : https://www.youtube.com/watch?v=NaqSDdklbRI

    Further information on teenage pregnancy is available on the NHS Choices website at:  http://www.nhs.uk/conditions/pregnancy-and-baby/pages/teenager-pregnant.aspx

     

  • Confidential text messaging service is a hit with young people

    by User Not Found | Mar 30, 2017

    Helen Smith, Head of Locality, Norfolk Children and Young People’s Health Services explained:

    “Our ChatHealth confidential text messaging service is successfully providing an alternative way for young people aged 11-19 to engage confidentially with school nurses, receiving over 3100 texts in its first year on topics including relationship advice, healthy eating, smoking advice, bullying and exam stress.”

    Jessica Williams, School Nurse added:  “We’ve had a really positive response from the young people who use ChatHealth. They like the fact that they can text in at any time. For me it is about how we, as professional nurses, can help young people with difficult situations in their lives and empower them to take control.”

    Speaking about ChatHealth, Laura Flower, a year 10 pupil said:  “My sister was involved in an accident  and I just wanted someone to talk to that I felt comfortable with and they didn’t know me.   It was really helpful for me.  It helped me recover and say everything I wanted to say that maybe I felt I couldn’t to someone who knew me or my sister.”

    “There’s a need for school nurses to be accessible to young people” added Jessica.  “I like to come to work to know that I can make a difference. By promoting ChatHealth and School Nursing, we can help ensure that young people know there is someone they can talk to anonymously and confidentially.”

    11-19 year olds can contact ChatHealth by texting 07480 635060

    To view a short film about our school nursing services and ChatHealth visit: https://www.youtube.com/watch?v=8Gz94hkrZ_A or to view a short animation visit: https://www.youtube.com/watch?v=EqP1vukFHbo

    Sarah Barnes, Public Health Commissioning Manager for Children and Young People at Norfolk County Council said “The ChatHealth text service is an easy way for young people to confidentially ask for help with a range of issues. The service is manned by a team of qualified school nurses who have a wealth of experience of working with 11-19 year olds. The service is particularly useful for young people who wouldn’t have the confidence to seek advice in person, it uses a platform that most 11-19 year olds are extremely comfortable using and also offers them support all year round including outside school hours and school holidays. 

  • The Unicorns are coming!

    by Kirstie Flack | Mar 24, 2017

    This Easter will see the first Unicorn TrailDecorated unicorns coming to the Thorpe Hamlet Children’s Centre, run by Cambridgeshire Community Services NHS Trust.

    During the Easter break, 1st to 17th April, Thorpe Hamlet health visiting team will be working in partnership with Thorpe Hamlet Children’s Centre, childcare settings, libraries and local businesses to set up a free and fun Unicorn Trail.

    Children have been involved in decorating 10 Unicorns which will be placed in 10 venues around the area. Families are invited to pick up a map and list of questions from Thorpe Hamlet Children’s Centre, their child’s nursery or one of the venues participating.

    Sara Fisher Health Visitor said: “We are thrilled to be running our first Unicorn Trail.  Families can pick up maps and questions from our children’s centre or child’s nursery. On the back of the map are 10 questions for the children and their families to answer. Each Unicorn will have attached to it an answer to one of these questions.

    “Once the children have the answers on the back of the map this can be returned to their nursery and they will receive a certificate.

    “We are hoping to see lots of families take part in the trail to see the different Unicorns they have all been busy working so hard on. It’s also a fun way for families to find out more about Health related topics and possibly try some new ideas as a family.”

    For more information on the trail please contact 0300 300 0123.

  • Prestigious patient experience award win for Cambridgeshire Community Nursing team

    by User Not Found | Mar 22, 2017

    An innovative programme that offers support for young people with life limiting illnesses and their families in Cambridgeshire has won two prestigious awards from the Patient Experience Network (PEN).

    The Beads of Courage Programme, run by the Community Nursing team at Cambridgeshire Community Services NHS Trust (CCS) won the Personalisation of Care award and the overall Children’s and Young People (CYP) award at the Annual PEN National Awards last night.

    The programme has been running within Cambridgeshire Community Services since 2015, currently supports 28 children and families with five siblings also receiving sibling beads as part of the programme. Each bead given to a child signifies a particular step in their journey, with beads available for everything from procedures and x –rays to overnight stays and birthdays.  

    Sian Hooban, Service Manager for Community Children's Nursing Services at CCS said: “We are absolutely thrilled to have won the Personalisation of Care Award and to receive the overall best CYP Award was totally unexpected. The team love interacting with the young people supported by the programme and the beads mean so much to them, it really helps them share their journey with friends and family.

    “The beads really show what a child has been through meaning that they and their family can look back and remember what they have done. The more beads we give out to a child the bigger a talking point they become, one of our children has close to 30,000 beads.”

    John Peberdy, Service Director - Children and Young People's Health Services at CCS added: “I want to congratulate our Community Nursing team on their fantastic wins. We have long known about the quality of care and support they provide through the Beads of Courage Programme but to receive recognition from PEN whilst up against some equally amazing programme is a brilliant achievement for the team and the trust as a whole.”

    The team were also awarded second place in the Continuity of Care award category.

    The Beads of Courage Programme was developed in the USA in 2003 and is now used around the world in over 240 hospitals. To find out more about the programme in Cambridgeshire visit our YouTube Channel https://www.youtube.com/channel/UCSu2mJ3G6l3pQG66B8tDaWw

    The PEN National Awards are the first patient experience awards in the UK, celebrating the delivery of outstanding patient experience by those involved in the health and social care industry.

    Prestigious patient experience award win for Cambridgeshire Community Nursing team

  • Norfolk residents need Just One Number for children and young people health services 0300 300 0123.

    by User Not Found | Mar 17, 2017

    Norfolk residents need Just One Number 0300 300 0123 for children and young people’s health services.

    Norfolk residents will find it easier to access community health services for children and young people as a new initiative - Just One Number – is launched.

    From Monday 20 March 2017, all services provided by the Norfolk Healthy Child Programme team, including our health visitors and school nurses, can be accessed by calling 0300 300 0123.   

    There will be no change to the services provided, the people who provide these or the locations from which these are provided.

    So whether families need to book or change an appointment or seek health advice or information, just ring 0300 300 0123 at any time from 8.00 am to 6.00 pm Monday to Friday, and 9.00 am to 1.00 pm on a Saturday.

    Sian Larrington, Head of Service, Norfolk Children and Young People's Services said: “The new Just One Number 0300 300 0123 service is a fantastic innovation for Norfolk.  Together with the extended opening hours on Saturday morning, Just One Number will make it easier for parents, carers and young people to contact us and speak to the right person irrespective of where they live in Norfolk.”

    Sarah Barnes, Public Health Commissioning Manager for Children and Young People at Norfolk County Council said “Understanding who to call and where to get the right support whether it’s about teething, breastfeeding, special education needs or any concerns about the health of a child can sometimes be difficult and confusing. We are delighted with the solution that the Just One Number provides – it offers an easy route for parents, carers and young people to get the right information and support when they need it”

    "The service is  also available for key stakeholders such as social care GP practice nurses, speech therapists etc to refer clients for non-emergency issues.”

    Margaret Dewsbury, Chair of the Communities Committee said “Just One Number provides a very simple but effective solution for parents, young people, carers and health professionals alike. I am delighted that this new initiative is now available across Norfolk as it will make our children’s health support services so much more accessible.” 

  • Positive attitude and enthusiasm an inspiration to all

    by Kirstie Flack | Mar 08, 2017

     

    Dawn Rhodes, Contraception and Sexualshine a light winner dawn rhodes Health Nurse, based in Lowestoft, has been awarded the Cambridgeshire Community Services NHS Trust’s latest Shine a Light award.

    Sarah Montagu, Clinical Nurse Manager said: “The rest of the team and I are very grateful for the ongoing support Dawn has given us in the Lowestoft clinic over the past year.

    “She has been working many extra hours which has allowed the clinic to function much more smoothly and to maintain capacity to see patients which would have been lost if she had not been prepared to go the extra mile.

    “Dawn has worked in the Contraception and Sexual health service (iCaSH) for 25 years. Her positive attitude and enthusiasm for work are an inspiration to all of the staff working in the Lowestoft Clinic.”

    The “Shine a Light” scheme allows members of the public to nominate staff who have delivered a fantastic service and made a real difference to their lives. Trust staff are also encouraged to nominate their colleagues.Dawn Rhodes and iCaSH Lowestoft team

    On winning the award Dawn said: “Thank you to everyone who nominated me for this award It has “shone a light” on the Lowestoft iCash team and we are very proud of the work our team does.”

    Every month a member of staff or a team are selected from a list of nominations as the “Shine a Light” award winner. If you would like to nominate a member of staff or a team who has gone the extra mile for you, you can nominate online at www.cambscommunityservices.nhs.uk 

    Photo 1: Matthew Winn, Chief Executive, with Dawn Rhodes, Contraception and Sexual Health Nurse.

    Photo 2:
    Front: Jenny Hanid - Administrator, Sally Sculfor - Specialist Nurse, Dawn Rhodes - Specialist Nurse. Back: Diane Belsey - Administration Lead, Laura Nicol - Specialist Nurse/Health Adviser, Sarah Montagu - Clinical Nurse Manager.

Latest News
Compliments and complaints
Patient Experience
The staff are wonderful; the receptionists were polite and efficient, the nurses I have seen, were incredible.